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Mobile menu problems
- This topic has 10 replies, 2 voices, and was last updated 6 months ago by Artem Temos.
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November 10, 2023 at 1:00 pm #511419
draspallParticipantThe mobile menu option does not appear correctly.
When you access it for the first time, it’s fine, but then you want to access it again and the menu button no longer reacts, nothing is displayed, it doesn’t react.
Additionally, once you click, a menu of 4 concepts appears on the screen superimposed on the main page.
I attach screenshotsAttachments:
You must be logged in to view attached files.November 10, 2023 at 1:05 pm #511428
Artem TemosKeymasterHello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builderThank you in advance
November 10, 2023 at 3:55 pm #511499
draspallParticipantI attach the access
November 10, 2023 at 5:33 pm #511521
Artem TemosKeymasterPlease, keep all plugins that are not related to our theme temporarily turned off.
November 10, 2023 at 6:11 pm #511549
draspallParticipantDo you mean deactivate all plugins? my page would then stop working…
November 10, 2023 at 6:14 pm #511551
Artem TemosKeymasterYour website should work without any issues when plugins are deactivated except some functions added by those plugins will not be available. But anyway, we have to test this without plugins.
November 10, 2023 at 10:26 pm #511600
draspallParticipantOk, I just deactivated them except for the ones you told me to leave active.
I hope for a quick responseNovember 11, 2023 at 11:31 am #511647
draspallParticipantI have re-activated them all because I cannot go so long without plugins necessary for my sales.
Tell me when we do it and I will deactivate them againNovember 13, 2023 at 10:16 am #511858
Artem TemosKeymasterHello,
I will be able to check the issue asap during the next 5-6 hours. Let me know when you disable plugins.
Kind Regards
November 13, 2023 at 10:52 am #511890
draspallParticipantok, you can now access
November 13, 2023 at 11:00 am #511895
Artem TemosKeymasterWe don’t see any problems with the mobile menu on the home page https://gyazo.com/a84347f40e36ab40f922332e57c18b5b
But as we can see, other pages have a different header and it seems to have some configuration issues. Try to clone the home page header and set it for the rest of the page. Let us know if it helps.Kind Regards
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