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Rendering Issue no my website

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #513826

    RD
    Participant

    Hello,
    on Google merchant center I am getting an error:
    “Website or online store needs improvement”
    There was a problem identified with your website. Update your entire website to provide a useful and transparent shopping experience for customers.
    Make sure your website meets the following requirements

    Your website should have a domain name that matches the uploaded domain name
    Your entire website shouldn’t have any broken links
    Your website shouldn’t contain any placeholder images or text
    The product details and categories should match those that you provide in your product data
    Your website shouldn’t contain generic information and shouldn’t miss crucial information about products
    Learn more about the Editorial & professional requirements policy
    How to fix: Check if your online store is fully functional
    Google found this issue through a manual check.

    How to fix: Unable to view online store
    Make sure all your landing pages can load on multiple browsers in all locations and aren’t under construction. You can check your landing pages using a tool like Geopeeker.

    https://geopeeker.com/

    when I test my site on the Geopeeker google recommended, I am getting rendering issue.
    when I change the theme to a different theme, everything is fine with ALL the current plugins.

    please help me solve this issue.

    Attachments:
    You must be logged in to view attached files.
    #513850

    Artem Temos
    Keymaster

    Hello,

    We just tested your website and it is rendered correctly https://gyazo.com/d341c417c1a998e0310c28bbba48b15d
    Note that our theme can’t affect the rendering depending on the location.

    Kind Regards

    #514741

    RD
    Participant

    its looks ok now. not sure why I had this issue.
    I have another issue now..
    I changed the size of the thumbnails to 70px width but on my site all the images looks blury now and much bigger than I want. how can I fix it?
    I tried to regenerate all the thumbnails but it did not helped.

    thank.

    #514804

    Artem Temos
    Keymaster

    Please, send us a screenshot of the option you changed and an example of an image that is shown wrong.

    #514859

    RD
    Participant

    I changed it on the theme setting under single product -> images -> Thumbnails image width
    as you can see on the attach images it’s not looking good and did not changed it to 70px.
    you can also check every product on my site to see that the thumbnails are blurry.

    Attachments:
    You must be logged in to view attached files.
    #515149

    Artem Temos
    Keymaster

    As we can see, they are set to 70 px correctly now https://gyazo.com/06447139cec8dd54f2af1bc13e1b02ea
    But they should be bigger to make it look better. The product we checked has 190px space for the thumbnails. So try to set the value to 190px or bigger and see how it looks.

    #515185

    RD
    Participant

    but that’s why I am contacting you.
    I don’t want them to be bigger. I want them to be 70px. how can we fix it so it will look sharp and still be 70px?

    thanks.

    #515311

    Artem Temos
    Keymaster

    You can reduce the thumbnails column to 70px with the following custom CSS code

    @media (min-width: 1025px) {
    
    	.woocommerce-product-gallery > .col-lg-9 {
    	 	flex: 0 0 calc(100% - 100px);
        max-width: calc(100% - 100px);
    	}
    	
    	.woocommerce-product-gallery > .col-lg-3 {
    		flex: 0 0 100px;
        max-width: 100px;
    	}
    	
    	body .wd-v-thumb-custom .product-image-thumbnail {
    		height: 70px;
    	}
    }
Viewing 8 posts - 1 through 8 (of 8 total)