Why translations is not working as it should?

This topic has 12 replies, 2 voices, and was last updated 11 months, 3 weeks ago by Hung Pham.

Viewing 13 posts - 1 through 13 (of 13 total)

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November 26, 2023 at 1:17 am #515602

romasprojects
Participant

Hi,
I’m creating single language (not english) website using Woodmart theme. I’m very disappointed about this theme. It is a nightmare to translate. I’m using Loco Translate plugin for this purpose as recommended in documentation. Most strings translations works, but some is impossible to translate. Before I write this post I read this support forum and find out that not only me had same problems. I waisted hours to try to translate mini cart button “Return to shop” or “Create wishlist” button and no results. Also I find out that there is no translations for login errors (looked in woodmart and woocommerce trasnaltions files). If we all have same problems with same strings translations why you do not fix it? Why we have to waist our time here?

November 26, 2023 at 6:36 pm #515681

Hung Pham
Keymaster

Hi romasprojects,

Thanks for reaching to us and sorry for the inconveniences.

Please send me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, I will check this problem for you.

Then, I hope you can change your mind and re-rate our WoodMart theme.

Regards,

November 26, 2023 at 9:35 pm #515699

romasprojects
Participant

I attached info

November 27, 2023 at 9:58 am #515738

Hung Pham
Keymaster

Hi romasprojects,

Thanks for sharing details.

I’ve fixed your issue. Please check your site again.

Regards,

November 27, 2023 at 10:29 am #515765

romasprojects
Participant

Still not working, add something to mini cart and then increase product quantity and you will notice that translations backs to english again.
Also in “my account” “addresses ” do not show translation.
also can’t find where to translate “Error: The username sdfsdfgsdfgg is not registered on this site. If you are unsure of your username, try your email address instead.” string

November 27, 2023 at 12:31 pm #515828

Hung Pham
Keymaster

Hi romasprojects,

1. I’ve fixed your issue. Please clear all cache and check your site again.

2. Error: The username sdfsdfgsdfgg is not registered on this site. If you are unsure of your username, try your email address instead.

– This string comes from WordPress Core, so you need to translate there https://prnt.sc/P4kQsySbYMGo

I strive to provide excellent service to our customers, so I kindly request that you adjust the rating.

https://themeforest.net/ratings/3534431

Regards,

November 27, 2023 at 3:34 pm #515933

romasprojects
Participant

Still have problems with mini cart. Look at screenshot, bottom part is not translating. All cache is cleared

Attachments:
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November 27, 2023 at 6:08 pm #516039

Hung Pham
Keymaster

Hi romasprojects,

Please double check or test on other browsers. https://prnt.sc/QC9WiNCUWEsm

I strive to provide excellent service to our customers, so I kindly request that you adjust the rating.

https://themeforest.net/ratings/3534431

Regards,

November 27, 2023 at 6:19 pm #516046

romasprojects
Participant

Yes it shows correct language, but try to increase product quantity, after subtotal price update bottom part back to english language. As I think the problem could be re-rendering after ajax call.

Also you do changes in live server how I can apply them in local enviroment?

November 27, 2023 at 7:25 pm #516062

Hung Pham
Keymaster

Hi romasprojects,

It worked very well on my end, it related to cache so please wait few hours and check again. https://screenpal.com/watch/c0XtD0VmfXW

I didn’t make any changes, I just synced strings only. You can refer to article https://xtemos.com/docs-topic/theme-translation/

I strive to provide excellent service to our customers, so I kindly request that you adjust the rating.

https://themeforest.net/ratings/3534431

Regards,

November 27, 2023 at 8:01 pm #516067

romasprojects
Participant

Now I understand why didn’t see the problem. This problem exist only when you are logged in the system. Please login and try again. Mini cart works fine as expected when user not logged in the system

November 28, 2023 at 10:24 am #516195

Hung Pham
Keymaster

Hi romasprojects,

You have to select the language for the backend and theme settings for admin from the admin user profile, please edit the user’s profile and then select the language for that user it will show the same on the backend https://prnt.sc/O0up4s-6w8TY https://prnt.sc/gnwj8AEeJ5wd

If it works, so I kindly request that you adjust the rating. I am always try my best to assist our customers.

https://themeforest.net/ratings/3534431

Regards,

December 6, 2023 at 11:08 am #518990

Hung Pham
Keymaster

Hi romasprojects,

Your issue seem has been resolved.

Please, understand that we really want to help every customer ASAP but the delay time always depends on the problem and sometimes takes more time to find a good solution. I kindly request that you adjust the rating. I am always try my best to assist our customers.

https://themeforest.net/ratings/3534431

Regards,
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