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Problem with license

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  • #517193

    heloudukk
    Participant

    Hello,

    Hello,

    The problem is as follows.. I bought a license today, I have bought about 6 in total. But this is the first time such a problem has occurred..

    I entered today’s purchased license on the new page and everything went successfully.. then after about half an hour I had to reinstall wordpress and when i enter same license and it shows that the license is already in use.. how can this be?

    Thanks and best regards.

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    #517214

    Artem Temos
    Keymaster

    Hello,

    As we can see, your purchase code is already activated. If you want to activate it again, you need to remove all the activations in your account first. You can do this on this page https://xtemos.com/my-account/
    After this, you will be able to activate the theme with your purchase code without any issues. Note that you can activate it twice: one on your development website and one on the production.

    Kind Regards

Viewing 2 posts - 1 through 2 (of 2 total)