When I do a search on my site, the drop down works great and shows the results, but when I then click to view results in a search page I get no results (nothing found)?
Unfortunately the site is live and I can’t turn everything Off or change theme? As obviously the client wouldn’t be happy as he is taking sales. Is there anyway you could have a look to see what possible issue it maybe? I’ve turned off all the plugins I can without effecting the look of the site.
We’re really struggling to identify why the search results have stopped working??
The issue is that this functionality is a part of the WooCommerce plugin and not related to our theme. That is why it is required to identify where exactly this problem is coming from.
Im not sure how best I can do this without effecting the live site.
On another note, could you let me know how I can have the coupon box in Checkout always open? At the moment you have to press a link for it to appear and many customers are missing it – thanks
Navigate to Appearance > Themes > chose default WP theme twenty forty, for example, test and then get back to your current all the settings would remain.
Try this CSS code:
.checkout_coupon{
display:block;
}
put this CSS into Theme Setting > Custom CSS > Desctop
But firstly, we need to understand what this issue is caused by. Try to disable external plugins and check the configuration. And we can’t even enter your dashboard at the moment.
In this situation, it would be better if you will create a copy of this website for development purposes. And you said that you already tested the search without extra plugins so why you can’t disable them now?
.
