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Problem with the cart

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • December 5, 2023 at 8:16 pm #518797

    pilonepaolo
    Participant

    after adding products to the cart, if I change the page or refresh the products and the order are no longer visible

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    December 6, 2023 at 12:45 pm #519015

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the wp logins details i will check and give you a possible solution.

    Best Regards.

    December 7, 2023 at 2:46 pm #519463

    pilonepaolo
    Participant

    I tried deactivating all plugins but the problem persists.

    December 7, 2023 at 2:46 pm #519464

    pilonepaolo
    Participant

    Other info

    December 7, 2023 at 4:09 pm #519489

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to say that your given login details are not working, please share the correct login details of your site.

    Best Regards.

    December 7, 2023 at 4:23 pm #519495

    pilonepaolo
    Participant

    ok

    December 8, 2023 at 9:51 am #519648

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to say but your provided WP-ADMIN Login details aren’t working. Can you please share valid WP-ADMIN Login details of your Site so that we can proceed further and check the issue on your Site and assist you accordingly.

    Best Regards

    December 8, 2023 at 3:06 pm #519795

    pilonepaolo
    Participant

    ok i send u a picture

    December 8, 2023 at 3:06 pm #519796

    pilonepaolo
    Participant

    sorry here login this was last access i think ther’s a problem to insert special caracter on private info

    • This reply was modified 1 year, 2 months ago by pilonepaolo.
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    December 9, 2023 at 10:03 am #519944

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You are using an old version of the theme. Update the new version of the theme “WOODMART WordPress NEW: 7.3.4 RELEASED” and update the required plugin and check the issue.
    https://xtemos.com/docs-topic/update-the-theme/

    I await your response.

    Best Regards.

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Viewing 10 posts - 1 through 10 (of 10 total)