Errors with installation

This topic has 5 replies, 2 voices, and was last updated 1 year, 8 months ago by Luke Nielsen.

Viewing 6 posts - 1 through 6 (of 6 total)

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December 7, 2023 at 10:16 am #519323

voodoorabbit.com.au
Participant

I have just installed the Woodmart theme onto my woocommerce page and I have the following issues.

The Step-by-step theme installation wizard didn’t appear so I am having trouble making a child theme.

I also have this error message –
Please, deactivate one of the builders and leave only ONE plugin either WPBakery page builder or Elementor.

December 7, 2023 at 10:58 am #519349

Luke Nielsen
Keymaster

Hello,

Seems that you have activated 2 builders but the theme works only with 1 activated builder so you need to leave only 1 builder as activated in Dashboard -> Plugins.

Here is our article about the installation process: https://xtemos.com/docs-topic/installation-process/

Kind Regards

December 8, 2023 at 1:15 am #519590

voodoorabbit.com.au
Participant

The Step-by-step theme installation wizard didn’t appear so I am having trouble making a child theme.
The information provided on the documentation is not clear enough

December 8, 2023 at 12:33 pm #519729

Luke Nielsen
Keymaster

Hello,

In this case, send me access to the admin dashboard and I will check that issue on your side.

Looking forward to collaborating with you!

Kind Regards

December 11, 2023 at 10:39 am #520261

voodoorabbit.com.au
Participant

Hi Luke,
That would be great if you could have a look.

Let me know if you need any further information.

December 11, 2023 at 4:13 pm #520479

Luke Nielsen
Keymaster

Hello,

Understood. Please open the below article and download the child theme by clicking here: https://take.ms/jRhSk

https://xtemos.com/docs-topic/setup-child-theme/

Install this theme in the same way as you do with the parent theme via Appearance -> Themes, then the child theme will appear.

Kind Regards
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