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Extremely slow site with Woodmart theme

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • December 11, 2023 at 11:19 am #520301

    ady66
    Participant

    Hello,
    please see my site. The Woodmart theme is extremely slow /when it is active, backand and frontend is too slowly/.
    If I switch to the basic WP template, it works without any problems.
    I give you permission to edit, I have everything archived.
    Now is activated Twenty Twenty-Four WP template.
    Thank you.

    December 11, 2023 at 1:05 pm #520374

    Artem Temos
    Keymaster

    Hello,

    We can’t enter your dashboard now https://gyazo.com/67611e544775949aaa5613083a72c897
    Also, could you please clarify what exactly you think is slow on your website? How do you measure the loading time?
    As I can see, your home page is currently empty so of course it will be fast. You need to compare two similar pages made with our theme and default theme to see the difference.

    Kind Regards

    December 11, 2023 at 1:26 pm #520400

    ady66
    Participant

    I turned off the CMS protection, you can now log in to the admin.
    So I activated the Woodmart Child template, the page loads very slowly, check it out.
    I also have another page on this hosting with the woodmart template, it works!

    December 11, 2023 at 3:07 pm #520451

    Artem Temos
    Keymaster

    Could you please clarify what exactly you think is slow on your website? How do you measure the loading time? You need to compare two similar pages made with our theme and default theme to see the difference.

    December 11, 2023 at 3:43 pm #520465

    ady66
    Participant

    I have 2 pages with Woodmart template. The first is loaded in 3 minutes and the second in 2 second.
    When I set the WP default Twenty Twenty-Four theme for the first website, it loads in 4 seconds. Please see private content with video screenshots.

    I already dealt with the hosting company, they switched it to another hosting, but it didn’t help. So I’m asking for your opinion. Thank you.

    December 11, 2023 at 3:51 pm #520467

    Artem Temos
    Keymaster

    Could you please send us your FTP access as well?

    December 11, 2023 at 4:04 pm #520477

    ady66
    Participant

    Yes.

    December 11, 2023 at 5:19 pm #520520

    Artem Temos
    Keymaster

    Sorry, but we can’t connect to your server with this information

    • This reply was modified 11 months, 2 weeks ago by Artem Temos.
    December 11, 2023 at 5:45 pm #520543

    ady66
    Participant

    Please add host name without ftp., add only domain name and delete please prnt url from your previous post, thank you.

    December 11, 2023 at 5:48 pm #520544

    ady66
    Participant

    I probably sent the wrong password, now it will work.

    December 12, 2023 at 3:30 pm #520892

    Artem Temos
    Keymaster

    We have fixed this issue on your website. Please, test how it works now.

    December 12, 2023 at 3:52 pm #520902

    ady66
    Participant

    Dear Xtemos Team,

    the site works as it should!
    I am very grateful for your help and a job well done. Like always. The best support!

    Thank you. BR, Ady

    December 12, 2023 at 4:55 pm #520959

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

    December 14, 2023 at 11:57 pm #521786

    ady66
    Participant

    Hi,
    was this mistake of mine related to the Wishlist icon? Patch ID: 520894 – applied.
    But I would need an icon on the Wishlist page. Now it doesn’t show on Desktop and Mobile. Can you look at it please? Thank you.
    Hi, was this mistake of mine related to the Wishlist icon? Patch ID: 520894. But I would need an icon on the Wishlist page. Now it doesn’t show on Desktop and Mobile. Can you look at it please?
    Thank you.

    Header builder: Wishlist setup

    • This reply was modified 11 months, 2 weeks ago by ady66.
    • This reply was modified 11 months, 2 weeks ago by ady66.
    December 15, 2023 at 10:27 am #521865

    Artem Temos
    Keymaster

    Hello,

    Sorry for the inconvenience. Please, test how it works on your end now.

    Kind Regards

    December 15, 2023 at 10:34 am #521872

    ady66
    Participant

    Yes, it’s okay. Thank you once again!

    December 15, 2023 at 11:29 am #521900

    Artem Temos
    Keymaster

    You are always welcome. šŸ™‚

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