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Extremely slow site with Woodmart theme
- This topic has 16 replies, 3 voices, and was last updated 12 months ago by Artem Temos.
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December 11, 2023 at 11:19 am #520301
ady66ParticipantHello,
please see my site. The Woodmart theme is extremely slow /when it is active, backand and frontend is too slowly/.
If I switch to the basic WP template, it works without any problems.
I give you permission to edit, I have everything archived.
Now is activated Twenty Twenty-Four WP template.
Thank you.December 11, 2023 at 1:05 pm #520374
Artem TemosKeymasterHello,
We can’t enter your dashboard now https://gyazo.com/67611e544775949aaa5613083a72c897
Also, could you please clarify what exactly you think is slow on your website? How do you measure the loading time?
As I can see, your home page is currently empty so of course it will be fast. You need to compare two similar pages made with our theme and default theme to see the difference.Kind Regards
December 11, 2023 at 1:26 pm #520400
ady66ParticipantI turned off the CMS protection, you can now log in to the admin.
So I activated the Woodmart Child template, the page loads very slowly, check it out.
I also have another page on this hosting with the woodmart template, it works!December 11, 2023 at 3:07 pm #520451
Artem TemosKeymasterCould you please clarify what exactly you think is slow on your website? How do you measure the loading time? You need to compare two similar pages made with our theme and default theme to see the difference.
December 11, 2023 at 3:43 pm #520465
ady66ParticipantI have 2 pages with Woodmart template. The first is loaded in 3 minutes and the second in 2 second.
When I set the WP default Twenty Twenty-Four theme for the first website, it loads in 4 seconds. Please see private content with video screenshots.I already dealt with the hosting company, they switched it to another hosting, but it didn’t help. So I’m asking for your opinion. Thank you.
December 11, 2023 at 3:51 pm #520467
Artem TemosKeymasterCould you please send us your FTP access as well?
December 11, 2023 at 4:04 pm #520477
ady66ParticipantYes.
December 11, 2023 at 5:19 pm #520520
Artem TemosKeymasterSorry, but we can’t connect to your server with this information
- This reply was modified 1 year ago by Artem Temos.
December 11, 2023 at 5:45 pm #520543
ady66ParticipantPlease add host name without ftp., add only domain name and delete please prnt url from your previous post, thank you.
December 11, 2023 at 5:48 pm #520544
ady66ParticipantI probably sent the wrong password, now it will work.
December 12, 2023 at 3:30 pm #520892
Artem TemosKeymasterWe have fixed this issue on your website. Please, test how it works now.
December 12, 2023 at 3:52 pm #520902
ady66ParticipantDear Xtemos Team,
the site works as it should!
I am very grateful for your help and a job well done. Like always. The best support!Thank you. BR, Ady
December 12, 2023 at 4:55 pm #520959
Artem TemosKeymasterYou are always welcome. Feel free to contact us if you have any further questions.
December 14, 2023 at 11:57 pm #521786
ady66ParticipantHi,
was this mistake of mine related to the Wishlist icon? Patch ID: 520894 – applied.
But I would need an icon on the Wishlist page. Now it doesn’t show on Desktop and Mobile. Can you look at it please? Thank you.
Hi, was this mistake of mine related to the Wishlist icon? Patch ID: 520894. But I would need an icon on the Wishlist page. Now it doesn’t show on Desktop and Mobile. Can you look at it please?
Thank you.December 15, 2023 at 10:27 am #521865
Artem TemosKeymasterHello,
Sorry for the inconvenience. Please, test how it works on your end now.
Kind Regards
December 15, 2023 at 10:34 am #521872
ady66ParticipantYes, it’s okay. Thank you once again!
December 15, 2023 at 11:29 am #521900
Artem TemosKeymasterYou are always welcome. 🙂
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