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Can’t activate WoodMart core

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • December 13, 2023 at 12:37 pm #521187

    MattiaGas
    Participant

    Hello, I can’t activate the plug-in WoodMart core. I get this message “Plugin could not be activated because it triggered a fatal error.” Do you know why?

    December 13, 2023 at 1:13 pm #521198

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    December 13, 2023 at 1:17 pm #521199

    MattiaGas
    Participant

    Which email I could use for log-in?

    December 13, 2023 at 3:31 pm #521288

    Artem Temos
    Keymaster

    You can use any random email and share the account information here via the Private content field.

    Kind Regards

    December 13, 2023 at 3:33 pm #521291

    MattiaGas
    Participant

    Done, please see log-in.

    December 13, 2023 at 3:56 pm #521299

    Artem Temos
    Keymaster

    As I can see, the WoodMart core plugin is currently activated. Have you sorted it out?

    December 13, 2023 at 3:57 pm #521301

    MattiaGas
    Participant

    No, I deactivated all plug-in in as you asked. 🙂 That’s why it works now.
    Which plug-in has conflict?

    December 13, 2023 at 5:40 pm #521343

    Artem Temos
    Keymaster

    Try to activate all plugins one by one. Note that you don’t need the Xtemos post types plugin that comes with our Basel theme.

    Kind Regards

    December 13, 2023 at 5:51 pm #521352

    MattiaGas
    Participant

    Can I cancel it?

    December 14, 2023 at 10:08 am #521486

    Artem Temos
    Keymaster

    Do you mean uninstall it? Yes, you can do that if you are not going to use the Basel theme on this website anymore.

    Kind Regards

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Viewing 10 posts - 1 through 10 (of 10 total)