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Reviews is not showing on product pages

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • December 14, 2023 at 2:54 am #521429

    ciclou
    Participant

    The reviews is not showing on products pages.

    Already activated it in Woocommerce / settings and products;

    Attachments:
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    December 14, 2023 at 2:00 pm #521592

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Can you please share the WP admin login details of your site so I will check and give you a possible solution?

    Best Regards.

    December 14, 2023 at 9:17 pm #521774

    ciclou
    Participant

    Hi, Aizaz.

    Sent as extra info.

    Thanks,
    Anderson

    December 15, 2023 at 11:44 am #521906

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Kindly update to the latest version of the theme, “WOODMART WordPress NEW: 7.3.4 RELEASED,” and ensure that the necessary plugins are also updated. Verify if this resolves the issue by following the instructions provided at https://xtemos.com/docs-topic/update-the-theme/.

    If the problem persists, we recommend testing with default WordPress themes to determine whether the issue is specific to our theme.

    Best regards.

    December 15, 2023 at 4:54 pm #522026

    ciclou
    Participant

    Just updated the theme and all plugins. Still getting the issue.

    Please, help us to solve that?

    December 16, 2023 at 12:04 pm #522158

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been resolved. I have enabled the option “Enable Reviews” in the Product data metabox.
    https://ibb.co/Bg3zY4W

    Check this product:
    https://www.ciclou.com.br/produto/mala-orla/

    Best Regards.

    December 19, 2023 at 4:06 pm #522955

    ciclou
    Participant

    Great, issue got solved.

    Thanks, but…

    The icons from Woodmart is missing. Following attached

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    December 19, 2023 at 4:15 pm #522964

    ciclou
    Participant

    Another question, I need the “description”, “aditional info” and “reviews” fields must be always opened. How can we solve that? Thanks, Anderson

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    December 20, 2023 at 10:01 am #523153

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Icons are showing fine on your site. Check back on your site after completely clearing the browser cache.
    Screenshot for clarification:
    https://ibb.co/vXYSddR

    02. Add below Custom CSS code to Theme Settings > Custom CSS > Custom CSS for mobile:

    .single-product .wd-accordion-content {
    display: block;
    opacity: 1;
}

    Best Regards.

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Viewing 9 posts - 1 through 9 (of 9 total)