Home › Forums › WoodMart support forum › Funirture pre building error 403

Funirture pre building error 403

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • December 15, 2023 at 12:28 pm #521923

    WEDICOM
    Participant

    Hello, I am having a problem when I try to import the furniture model. This gives me error 403, however, when I import any other template it works.

    Attachments:
    You must be logged in to view attached files.
    December 15, 2023 at 12:41 pm #521930

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    December 15, 2023 at 1:12 pm #521940

    WEDICOM
    Participant

    Thank you, there are no other plugins on this site, the wordpress and new and create only with your theme, even uninstalling all non-essential plugins, I still have the same error. Here are the identifiers.

    December 15, 2023 at 1:15 pm #521942

    Artem Temos
    Keymaster

    Sorry, but the password seems to be wrong. Please, check it and send us the correct one.

    December 15, 2023 at 1:20 pm #521944

    WEDICOM
    Participant

    Sorry, there are ok now

    December 15, 2023 at 1:23 pm #521947

    Artem Temos
    Keymaster

    It looks like the home page is blocked by your server and probably you have a mod_security installed. Please, contact your hosting provider and ask them to investigate this issue from their end.

    December 15, 2023 at 5:01 pm #522027

    WEDICOM
    Participant

    OK, i’ll check that, regards,

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)