Caching issue

Hello,

I am having two very serious issues with the theme, one seems to be caching with WP Rocket and the other one is just crazy behavior with Permalinks, and it seems like every attempt is one step forward two steps back. My main concern is that my website is not a project but a running company generating sales and I am very limited on the actions I can take by daytime.

I recently installed your theme (coming from Essentials Theme) and I’ll be honest, it’s night and day. Very pleased so far by the possibilities. Especially the shop templates with conditions. It appears that all good things come with downsides. Let’s hope this is not it.

1) Styling going crazy.

It’s a behavior that I saw twice already, and the only solution was to deactivate WP Rocket (Version 3.15.6). For some reason, it happens that my styling just disappears. No more logos, rounded borders or sort. Plainly dead. Don’t know why, don’t know how but just gone. What I tried before deactivating WP Rocket

– Cleared WPRocket Cache
– Clear Browser (Firefox / Chrome / ISO / Chrome on Iphone)
– Stop having separate caches for mobile
– Stop having cache for registered users
– Any CSS or JS unchecked
– No defered or reported JS
– No CDN
– Manually deleted the WPRocket cache folder on FTP and deleted the wp-rocket-config

Somehow, twice, on mobile OR desktop, CSS just went nuts.

Solution for now: Deactivate WP Rocket. To be sure, deactivating puts back my website to normal css. Unfortunately, downside is speed. I am going to be honest, with WP Rocket your theme is lightning speed. Seriously fast. My scores were never been this high on GTMetrix Pingdom or Google Lighthouse. WP Rocket is a must, I need to find a workaround… Maybe there is a configuration I am missing ?

2) This is the no no part. It’s 03:25, and I need a solution in a couple of hours. I need at least 4 hours to go back to my previous theme. so solution needs to come fast… no pressure.

Somehow I can NOT access my website pages. I get a 404. Same as above, happened twice, for now reason. removing WP Rocket does not help. I do have access to the main page, I do have access to the backend. No pages or articles are available AND return a 404.

Solution: Reseting Permalinks. Resetting the permalinks solves the problem. The issue is, it is not related to users. When the website goes nuts on 404, my home PC gets the 404, my phone, my office and I called the little sister to check on her computer… after resetting the permalinks.. Everything came back fine.

To finish

The 404 issue is very weird. I do have my server log attached for errors, I also have the web requests witht the 404 showing (trying to look at the behaviour before the 404) but nothing comes up to my eyes.

The only thing i see is:

PHP message: WordPress database error Table ‘wp_wpr_rucss_used_css’ already exists for query CREATE TABLE wp_wpr_rucss_used_css

Which inside my database is empty. Seems like this is related to WP Rocket used CSS…

As of now, everything is back to normal, WP Rocket is on but NO options have been selected so its pretty much useless. I am waiting for the 404 to show up again…

Thanks for any suggestions.

• This topic was modified 11 months, 4 weeks ago by francois.krikorian.