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Random text appearing underlined although they are not links

Viewing 10 posts - 1 through 10 (of 10 total)
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  • December 19, 2023 at 11:25 pm #523102

    [email protected]
    Participant

    Hello, we are working on a site and we are noticing on some pages that random blocks of text are showing up underlined when look at them on the frontend. When we edit it on the back end in elementor, they do not appear underlined. We have reviewed everything with those text blocks and elements and do not understand why they appear underlined when they aren’t supposed to be. I have had to switch out certain text block elements to section titles in elementor to make it look how it us supposed to. Please assist.

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    December 20, 2023 at 11:04 am #523189

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    December 20, 2023 at 5:25 pm #523419

    [email protected]
    Participant

    unfortunately I cannot at the moment and I would have to seek approval. Due to the holidays I won’t get that approval for some time and we are hoping to have this fixed beforehand. Is there another way we can proceed?

    December 20, 2023 at 6:58 pm #523451

    Luke Nielsen
    Keymaster

    Hello,

    Try to check the Global settings of the Elementor, more detail is here: https://take.ms/8qgoq

    Let me know the result.

    Kind Regards

    December 20, 2023 at 7:15 pm #523456

    [email protected]
    Participant

    I just went through them and everything is set at default for all of them on the Global Site settings on Elementor. H1-H6 and the body typograhphy settings are set at default and nothing shows underlined in the decoration tab. I was really hoping that was the solution since it was something I had not tried.

    December 21, 2023 at 10:37 am #523577

    Luke Nielsen
    Keymaster

    Hello,

    Try to disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the results.

    Kind Regards

    December 21, 2023 at 7:18 pm #523831

    [email protected]
    Participant

    I have disabled all plugins except Woodmart core, Elementor, and Woocommerce and activated another theme and switched back to the current one. The issue still shows.

    December 22, 2023 at 10:35 am #523938

    Luke Nielsen
    Keymaster

    Hello,

    Could you please make a clone of your website and move it to the staging platform? So I can investigate the issue there.

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Thank you in advance.

    Kind Regards

    December 22, 2023 at 8:04 pm #524123

    [email protected]
    Participant

    I will follow up on this after the holiday break then. As we will not be able to start this process until then.

    December 25, 2023 at 11:07 am #524410

    Luke Nielsen
    Keymaster

    Hello,

    Okay, I will wait for your response.

    Have a good day!

    Kind Regards

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