Home › Forums › Basel support forum › IG is not working on homepage

IG is not working on homepage

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • April 15, 2018 at 10:26 am #52582

    bobo05
    Participant

    Hi,

    I updated your template but the IG block is still not working for me on homepage, but it is working on product pages and sub pages.

    I get error:
    Instagram did not return a 200.

    How to fix this?

    April 15, 2018 at 3:32 pm #52601

    Artem Temos
    Keymaster

    Hello,

    Thank you so much purchasing our theme and contacting our support center.

    Please, provide us your website access so we can check the problem. Also, we suggest you to install “Transients manager” plugin and clear all records related to instagram elements.

    Kind Regards
    XTemos Studio

    April 16, 2018 at 6:55 pm #52817

    bobo05
    Participant

    Sure.

    April 17, 2018 at 6:28 am #52859

    Artem Temos
    Keymaster

    Try to specify spherestyle account instead of @spherestyle.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)