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A few Issues with cart.
- This topic has 11 replies, 2 voices, and was last updated 11 months, 2 weeks ago by Artem Temos.
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January 3, 2024 at 9:38 pm #526569
ivorkirwanParticipantHey Guys,
I have a few issues with the cart and checkout page.
Issue 1
If I visit my cart page with a product in my cart.
Then I click on the x button beside the product.
I will stay on the cart page with no products and no options to pick anything else.
Can I redirect the user back to the store after they click the x beside the product in their cart?
(see images 1 and 2)Issue 2
After doing the above, an item remains in my cart, when I click the cart I see this.
(please see image 3)Issue 3
When I delete a product on the Checkout page, I get redirected back to the cart page and see this.
(please see image 4 and then 3)Attachments:
You must be logged in to view attached files.January 3, 2024 at 10:15 pm #526585
ivorkirwanParticipantMaybe it has something to do with the URL?
Please see image 5.Attachments:
You must be logged in to view attached files.January 3, 2024 at 10:45 pm #526590
ivorkirwanParticipantNope, that did not fix it.
January 4, 2024 at 11:23 am #526712
Artem TemosKeymasterHello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builderThank you in advance
January 4, 2024 at 12:43 pm #526765
ivorkirwanParticipantSent
January 4, 2024 at 1:02 pm #526777
Artem TemosKeymasterHello,
1. Unfortunately, there is no such option in our theme.
2. 3. As we can see, your cart and checkout pages are made with Elementor builder then delete these two pages and create new pages using a default functionality https://monosnap.com/file/ArKA8WHF7GhAD5GDOqHeE4vWbjc0v8
Kind Regards
January 4, 2024 at 2:30 pm #526823
ivorkirwanParticipantThat seemed to fix it. But it caused another issue.
There is now a woocommerce undo notice appearing under the menu.Is there anyway to completely remove the undo or maybe put it in a container so it is neat?
Please see screenshot.Attachments:
You must be logged in to view attached files.January 4, 2024 at 2:38 pm #526826
ivorkirwanParticipantAlso, 2nd issue. The formating on the empty cart page is not formated like the desktop.
Please see screenshot.Attachments:
You must be logged in to view attached files.January 4, 2024 at 3:31 pm #526868
ivorkirwanParticipantI figured out the woocommerce apearing under the menu part. Just needed to change the header on both the cart and checkout page.
Just the last issue is still valid.
“Also, 2nd issue. The formating on the empty cart page is not formated like the desktop.
Please see screenshot.”January 4, 2024 at 3:37 pm #526875
Artem TemosKeymasterWe just tested this on mobile devices and here is how it looks for us.
- This reply was modified 11 months, 2 weeks ago by Artem Temos.
January 4, 2024 at 3:46 pm #526877
ivorkirwanParticipantYes, sorry. It was a caching issue. Can you please delete your screenshot? For privacy reasons.
January 4, 2024 at 4:15 pm #526892
Artem TemosKeymasterSure, screenshot removed. We are glad that you sorted it out. Feel free to contact us if you have any further questions.
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