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A few Issues with cart.

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  • #526569

    ivorkirwan
    Participant

    Hey Guys,

    I have a few issues with the cart and checkout page.

    Issue 1

    If I visit my cart page with a product in my cart.
    Then I click on the x button beside the product.
    I will stay on the cart page with no products and no options to pick anything else.
    Can I redirect the user back to the store after they click the x beside the product in their cart?
    (see images 1 and 2)

    Issue 2
    After doing the above, an item remains in my cart, when I click the cart I see this.
    (please see image 3)

    Issue 3
    When I delete a product on the Checkout page, I get redirected back to the cart page and see this.
    (please see image 4 and then 3)

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    #526585

    ivorkirwan
    Participant

    Maybe it has something to do with the URL?
    Please see image 5.

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    #526590

    ivorkirwan
    Participant

    Nope, that did not fix it.

    #526712

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #526765

    ivorkirwan
    Participant

    Sent

    #526777

    Artem Temos
    Keymaster

    Hello,

    1. Unfortunately, there is no such option in our theme.

    2. 3. As we can see, your cart and checkout pages are made with Elementor builder then delete these two pages and create new pages using a default functionality https://monosnap.com/file/ArKA8WHF7GhAD5GDOqHeE4vWbjc0v8

    Kind Regards

    #526823

    ivorkirwan
    Participant

    That seemed to fix it. But it caused another issue.
    There is now a woocommerce undo notice appearing under the menu.

    Is there anyway to completely remove the undo or maybe put it in a container so it is neat?
    Please see screenshot.

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    #526826

    ivorkirwan
    Participant

    Also, 2nd issue. The formating on the empty cart page is not formated like the desktop.
    Please see screenshot.

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    #526868

    ivorkirwan
    Participant

    I figured out the woocommerce apearing under the menu part. Just needed to change the header on both the cart and checkout page.

    Just the last issue is still valid.

    “Also, 2nd issue. The formating on the empty cart page is not formated like the desktop.
    Please see screenshot.”

    #526875

    Artem Temos
    Keymaster

    We just tested this on mobile devices and here is how it looks for us.

    • This reply was modified 11 months, 2 weeks ago by Artem Temos.
    #526877

    ivorkirwan
    Participant

    Yes, sorry. It was a caching issue. Can you please delete your screenshot? For privacy reasons.

    #526892

    Artem Temos
    Keymaster

    Sure, screenshot removed. We are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 12 posts - 1 through 12 (of 12 total)