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NEVER ENDING SPINNING WHEEL ON ADD TO CART

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • April 17, 2018 at 4:05 pm #52982

    dafman
    Participant

    Hi, When adding a product to the cart the Add to cart button keeps spinning and the product is not added to the cart. Obviously this is severe problem in an online shop.
    Now, the strange thing is, that it only happens on a mobile device (in my case iPhone and iPad) and that it does not happen all the time. I am using Siteground Supercacher and https. I have tried flushing the cache, but with no result.
    Hopefully this can be solved soon.

    April 17, 2018 at 5:46 pm #52998

    Artem Temos
    Keymaster

    Hello,

    Thank you so much purchasing our theme and contacting our support center.

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    April 23, 2018 at 8:57 pm #54172

    dafman
    Participant

    Thank you for your reply. As it does not always happen I need to find a moment that it does happen and that I am available to change the theme.

    April 24, 2018 at 6:07 am #54207

    Artem Temos
    Keymaster

    OK, write us when you will have additional information regarding this issue.

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Viewing 4 posts - 1 through 4 (of 4 total)