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Scroll stuck on reviews click

Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 17, 2018 at 9:21 pm #53032

    thicrash
    Participant

    Hi, first of all, congratulations for the theme, made my life easier!

    I only have one question, both on desktop and mobile, when I click on the Reviews tab on the product page, the page scroll stops working for a few seconds sometimes. I looked at the console, and there is nothing wrong, I have already tested on some phones and the same error occurs. Any suggestion?

    Note: I also felt this same problem with the Back to top button on the mobile!

    Thanks!

    April 18, 2018 at 6:12 am #53050

    Artem Temos
    Keymaster

    Hello,

    There we just tested your website but didn’t notice the problem with scroll you mentioned on the product page. See how it works for us https://gyazo.com/a14297274f9cbb5c80fa13c6083ab57e

    Regards

    April 24, 2018 at 4:16 pm #54361

    thicrash
    Participant

    Take a look at the test I did on my iphone. I can not scroll after I click on Reviews, it only comes back after clicking a few times on Additional Information.

    Vídeo link: https://drive.google.com/file/d/1lekCebqjJXByxB8sCk1iJUHicOnThrn_/view?usp=sharing

    April 24, 2018 at 5:27 pm #54375

    Artem Temos
    Keymaster

    But what is the problem on that video? We tested it on a few iPhone models and it works correctly for us.

    April 30, 2018 at 3:10 pm #55452

    thicrash
    Participant

    The problem is in the Additional Information / Comments / Send Accordion on the products page! I tested it on some iPhones too, and I had the same problem, when I click it it locks the scroll for a few moments. On the phones of my clients it is also giving the same problem.

    April 30, 2018 at 8:15 pm #55474

    Elise Noromit
    Member

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)