Website can’t Full page

This topic has 12 replies, 2 voices, and was last updated 10 months ago by Luke Nielsen.

Viewing 13 posts - 1 through 13 (of 13 total)

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January 22, 2024 at 11:27 am #532075

mujiana
Participant

dear team Support,

I have set up a website with a demo template from Woodmart, but my website can’t display in full, what should I do, please help, thank you.

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January 22, 2024 at 12:49 pm #532121

Luke Nielsen
Keymaster

Hello,

Most likely, it comes from a third-party plugin so please try to disable all plugins except these ones:

Elementor or WPBackary
Woodmart Core
WooCommerce
Enable the Parent theme

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Kind Regards

January 22, 2024 at 2:59 pm #532184

mujiana
Participant

dear,

i am always failed to import demo templates, please help how to upload manualy

January 22, 2024 at 5:48 pm #532322

Luke Nielsen
Keymaster

Hello,

Please clarify which template you want to import and send me access to the website via a private area so we investigate the issue related to import.

Kind Regards

January 23, 2024 at 9:21 am #532492

mujiana
Participant

Dear,

i am interest with default template, but if i am activated elementor pro, our website have trouble and navigation menu not good, please check , thankyou

January 23, 2024 at 9:45 am #532495

mujiana
Participant

this link to log in admin

January 23, 2024 at 1:21 pm #532625

Luke Nielsen
Keymaster

Hello,

Okay, I see. Please enable the Elementor and check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if is it our theme issue or not.

Let me know the results.

Kind Regards

January 25, 2024 at 2:52 pm #533518

mujiana
Participant

dear Luke,

i will be downgrade wordpres version to 6.3.2 and i’am reinstalling woodmart and then i’am import with woodmart template, but i always failed to import demo version, please help what can i do.

best regards

January 25, 2024 at 4:19 pm #533602

Luke Nielsen
Keymaster

Hello,

Please clarify which error you see after importing. Send any screenshots, please.

Looking forward to collaborating with you!

Kind Regards

January 26, 2024 at 9:33 am #533758

mujiana
Participant

Dear Luke,

Please help me, how to install demo page, if i’am looping instalation , i am always have problem with elementor plugin, i want use elementor plugin to build our website, i have downgrade wordpress but this problem not solve, what can i do, i want speedup to use this website, thank you.

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January 26, 2024 at 9:36 am #533760

mujiana
Participant

see this attach, elementor plugin error, thankyou.

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January 26, 2024 at 9:46 am #533764

mujiana
Participant

Dear Luke,

Please See attached, if elementor active this website can’t full page, and if elementor not active and iam loop this instalation our website not good.

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January 26, 2024 at 3:48 pm #533891

Luke Nielsen
Keymaster

Hello,

1. We checked your site and we see that this error occurs when importing content, so please contact your server so that they can check this problem from their end

cURL error 28: Operation timed out after 5000 milliseconds with 337906 out of 357864 bytes received

2. As for the Elementor’s issue, please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if is it our theme issue or not.

Kind Regards
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