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Website can’t Full page

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #532075

    mujiana
    Participant

    dear team Support,

    I have set up a website with a demo template from Woodmart, but my website can’t display in full, what should I do, please help, thank you.

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    #532121

    Luke Nielsen
    Keymaster

    Hello,

    Most likely, it comes from a third-party plugin so please try to disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Kind Regards

    #532184

    mujiana
    Participant

    dear,

    i am always failed to import demo templates, please help how to upload manualy

    #532322

    Luke Nielsen
    Keymaster

    Hello,

    Please clarify which template you want to import and send me access to the website via a private area so we investigate the issue related to import.

    Kind Regards

    #532492

    mujiana
    Participant

    Dear,

    i am interest with default template, but if i am activated elementor pro, our website have trouble and navigation menu not good, please check , thankyou

    #532495

    mujiana
    Participant

    this link to log in admin

    #532625

    Luke Nielsen
    Keymaster

    Hello,

    Okay, I see. Please enable the Elementor and check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if is it our theme issue or not.

    Let me know the results.

    Kind Regards

    #533518

    mujiana
    Participant

    dear Luke,

    i will be downgrade wordpres version to 6.3.2 and i’am reinstalling woodmart and then i’am import with woodmart template, but i always failed to import demo version, please help what can i do.

    best regards

    #533602

    Luke Nielsen
    Keymaster

    Hello,

    Please clarify which error you see after importing. Send any screenshots, please.

    Looking forward to collaborating with you!

    Kind Regards

    #533758

    mujiana
    Participant

    Dear Luke,

    Please help me, how to install demo page, if i’am looping instalation , i am always have problem with elementor plugin, i want use elementor plugin to build our website, i have downgrade wordpress but this problem not solve, what can i do, i want speedup to use this website, thank you.

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    #533760

    mujiana
    Participant

    see this attach, elementor plugin error, thankyou.

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    #533764

    mujiana
    Participant

    Dear Luke,

    Please See attached, if elementor active this website can’t full page, and if elementor not active and iam loop this instalation our website not good.

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    #533891

    Luke Nielsen
    Keymaster

    Hello,

    1. We checked your site and we see that this error occurs when importing content, so please contact your server so that they can check this problem from their end

    cURL error 28: Operation timed out after 5000 milliseconds with 337906 out of 357864 bytes received

    2. As for the Elementor’s issue, please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if is it our theme issue or not.

    Kind Regards

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Viewing 13 posts - 1 through 13 (of 13 total)