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WoodMart theme does not update automatically

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • January 31, 2024 at 9:38 pm #535646

    man.sergiudaniel
    Participant

    Hi,

    Unfortunately, the theme is not updated automatically in the woocommerce platform.
    As you can see in the attachment, there is no automatic update from version 7.4.0. at 7.4.3.

    Thank you,

    Attachments:
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    February 1, 2024 at 2:34 pm #535805

    Hung Pham
    Keymaster

    Hi mirza.ahtsham786,

    Thanks for reaching to us.

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again. If you can’t activate it, remove all your old activations in your account https://xtemos.com/my-account/

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards,

    February 1, 2024 at 3:20 pm #535840

    man.sergiudaniel
    Participant

    Hi,

    unfortunately I can’t find the license for the purchased theme.

    I can’t see the complete code in the platform.

    Thank you,

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    February 2, 2024 at 7:28 am #536038

    Hung Pham
    Keymaster

    Hi mirza.ahtsham786,

    You can download your purchase code in your account on ThemeForest. https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

    Regards,

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Viewing 4 posts - 1 through 4 (of 4 total)