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Wrong image sizes loaded?

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  • April 21, 2018 at 1:11 am #53673

    getimo
    Participant

    I’m more asking than saying: is really the right image loading? It seems that the image which is being loaded is 1200x1200px. In Woocommerce Customizer I defined 600x600px for single product images.

    April 21, 2018 at 7:09 am #53680

    Artem Temos
    Keymaster

    Hello,

    We checked both shop page and your single product page and they load images with 600×600 size
    https://gyazo.com/24dba9a5346f5ce216a002a79913246c
    https://gyazo.com/433c1b81295949fc13f23f53135ab0ae

    Regards

    April 23, 2018 at 6:41 pm #54143

    getimo
    Participant

    Did you look at the first link? If you right click on the image and open it in a new tab you get the 1200×1200 image. But I defined 600px for the main image in the customizer:

    April 23, 2018 at 6:45 pm #54148

    Artem Temos
    Keymaster

    We don’t see 1200×1200 images there https://gyazo.com/5fe96319eb3dbe45c09654bab88bdd24

    April 23, 2018 at 7:00 pm #54155

    getimo
    Participant

    But how is that? I don’t understand…

    April 24, 2018 at 9:18 am #54262

    Artem Temos
    Keymaster

    You open a link, not the actual image https://gyazo.com/30be34758b9f3fc2adef04caf7592072

    April 24, 2018 at 9:22 am #54263

    getimo
    Participant

    I’m sorry, but no: I click “Open image in new tab” (Translated from “Bild im neuen Tab öffnen”). If I would click “Open link in new tab” I would see the product page.

    When I run page speed or webpagetest it says that the images are far too big. Something is wrong if you don’t see the problem because you guys are always fast and correct 🙂 But here there seems to be something wrong.

    April 24, 2018 at 9:34 am #54269

    getimo
    Participant

    See private area:

    April 24, 2018 at 11:44 am #54294

    Artem Temos
    Keymaster

    Your screenshots says that it is 600×600. You need to check src attribute, not srcset.

    April 25, 2018 at 2:23 pm #54534

    getimo
    Participant

    Ok, it is a sourceset but when I rightclick on the image and open it, it is in fact 1200x1200px: https://gyazo.com/e387f5b5eb901cacd37d134cac7c53e6

    Do you want to say that when I rightclick the image and open it in a new tab that I don’t see the image which is loaded and rendered in the browser? Otherwise I really don’t understand 🙂 The GIF ist not manipulated 😉

    April 25, 2018 at 2:26 pm #54538

    Artem Temos
    Keymaster

    But we really don’t know how to reproduce it. https://gyazo.com/d4b3eb614013af4a71fa6cb90aa7206c

    April 25, 2018 at 2:28 pm #54541

    getimo
    Participant

    Really really strange :-/ I will watch that and maybe I will find the problem. Thank you so far!

    April 25, 2018 at 4:31 pm #54602

    Artem Temos
    Keymaster

    OK, contact us if you will have any extra questions.

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