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Creating a new product page

Viewing 30 posts - 1 through 30 (of 53 total)
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  • #537438

    elikia
    Participant

    Good morning ,

    1- We have created a new product page but the problem is that it is not displayed as expected on our store.

    See these two cases in the attached video link:

    Page link installed on our website: https://www.loom.com/share/d7860b663fc04a53956c1ecf7b2d05b0

    Demo page link: https://www.loom.com/share/643b952b2faf45258595a6d7d538bfb1

    2- we also have a text display problem, see attached screenshot.

    Sincerely,

    Attachments:
    You must be logged in to view attached files.
    #537793

    Hung Pham
    Keymaster

    Hi elikia,

    Thanks for reaching to us.

    1. You want to display count product numbers and Page title like our demo?

    2. Please add the following Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:

    .website-wrapper .main-page-wrapper {
        margin-top: 0;
    }

    Regards,

    #537802

    elikia
    Participant

    Good morning ,
    This request is urgent for us, we have explained everything to you via our video links
    There is a difference in display between our page and that of the demo, we simply want to have the same display as in the demo.

    I invite you to see directly on our website please.

    THANKS
    Sincerely,

    #537804

    elikia
    Participant

    To make it simpler, our interface is different from that of the demo, as seen in the video link above we want to have the same interface.
    Sincerely,

    #537817

    elikia
    Participant

    We have built a new archive product page and here is the difference in interface display between our site and the demo in the attached video link

    Why this difference in interface?
    Link on our site: https://www.loom.com/share/5a4ef0a4293345deb043f63041a9997c
    Link to the demo: https://www.loom.com/share/897a0d4ea0b44df281b5d9cdaf75032c

    Thank you for your understanding
    Sincerely,

    #538041

    Hung Pham
    Keymaster

    Hi elikia,

    Thanks for details.

    I helped you to re-design Product Category layout for that specific category.

    You can create a dev site and import any template there, then with the help of the import functionality of Elementor you can copy the some specific blocks and move it to the main website, more detail is here: https://elementor.com/help/template-library/

    Devsite – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Regards,

    #538154

    elikia
    Participant

    thank you for your comeback
    We already have a development site
    Do you mean importing Blocks and models from Elementor like in this screenshot?
    Sincerely,

    Attachments:
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    #538163

    elikia
    Participant

    I suppose you have to import a theme from the demo page in question?
    Sincerely,

    • This reply was modified 7 months ago by elikia.
    #538226

    elikia
    Participant

    Good morning ,
    While waiting for your response above, we have created this page with an attached link in the private space. Can you check if everything is working as expected ?
    On the other hand, the categories all mixed up display here bother us, see attached screenshot ?
    Sincerely,

    Attachments:
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    #538264

    Hung Pham
    Keymaster

    Hi elikia,

    Thanks for details.

    1. Do you mean importing Blocks and models from Elementor like in this screenshot?

    I mean import Elementor templates https://prnt.sc/GioUgU0o3vSr

    2. List of categories

    Navigate to Theme Settings > Product archive > Page title and disable Categories in page title option https://prnt.sc/OYWustDv8G4Y

    Regards,

    #538842

    elikia
    Participant

    Good morning ,
    Thank you ,
    1 – I am asking for your help to help us create space on these images in mobile version here the images are stuck to each other
    See attached image capture.

    2 – How do I add a left side filter to this product archive page that we created? See attached screenshot
    It is possible to do this for us please and make us videos please
    Regards,

    Attachments:
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    #538895

    elikia
    Participant

    Good morning ,
    How to add subcategories in these categories which were created after creating this page (see attached video link in secure private link please)

    Sincerely,

    #539627

    Hung Pham
    Keymaster

    Hi elikia,

    Thanks for your patience.

    1. Please edit via Elementor > Switch to Mobile Editor > and you can margin bottom to widget on mobile https://prnt.sc/5HYjJ2ZpSuEp

    2. You can see recorded video for better understanding https://screenpal.com/watch/cZnI2KVdgHF

    3. You can create Custom layout for subcategories then when you open category will redirects to subcategories.

    Regards,

    #539674

    elikia
    Participant

    For question 3 below.
    Why didn’t you make an example video about this?
    3. You can create Custom layout for subcategories then when you open category will redirects to subcategories.
    Regards,

    #539723

    elikia
    Participant

    Following your response below:
    2. You can view the recorded video for better understanding https://screenpal.com/watch/cZnI2KVdgHF
    Is it possible to set up this type of filter please ? See attached screenshot.

    Another question :
    Is it possible to have the original display here? See video link of our website in private link attached
    Sincerely,

    • This reply was modified 6 months, 3 weeks ago by elikia.
    • This reply was modified 6 months, 3 weeks ago by elikia.
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    #539862

    Hung Pham
    Keymaster

    Hi elikia,

    2. You can use Sidebar widget to add the Sidebar to the page https://screenpal.com/watch/cZn2jQVdCrY

    3. You don’t need to create every custom layout for every category, please see recorded video for better understanding https://screenpal.com/watch/cZn2j1VdCYJ

    P/s: I deactivated all other categories layout for better understanding, I will re-activate after that.

    Regards,

    #540174

    elikia
    Participant

    Good morning ,
    Thank you, we have therefore created a new page (please check) screenshot attached)
    So I’ll let you put this part in place following your comment below.
    P/s: I have disabled all other category layouts for better understanding, I will re-enable them after that.

    You forgot to answer us this question that we asked you here:
    Another question :
    is it possible to have the original display here? See video link from our website in private link attached
    Sincerely,

    • This reply was modified 6 months, 3 weeks ago by elikia.
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    #540259

    elikia
    Participant

    I am also asking for your help to enlarge the space on the page that we have created and to adjust the side filter please because here there is no separator between the filter and the products (see attached capture)
    To put it simply, this page is not aesthetic.

    Sincerely,

    Attachments:
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    #540861

    elikia
    Participant

    Good morning Hung Pham ,

    We would like to know why our has not been processed for more than 48 hours ???
    Sincerely,

    #541035

    Hung Pham
    Keymaster

    Hi elikia,

    Thanks for reaching to us and take our apologies for the long delay in answering.

    1. The Boutique page is set to Shop Page in WooCommerce > Settings while you set it Blog page as well https://prnt.sc/JpebnqP6mjkX Please remove it from Blog page and double check.

    2. Width

    Please increase the Container’s width https://prnt.sc/r5V39ABWnkHB

    Regards,

    #541038

    elikia
    Participant

    Good morning ,

    Have you put these changes back in place? See attached screenshot

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    #541040

    elikia
    Participant

    Nothing changes here, thank you for making us a video

    1. The Boutique page is set to Shop Page in WooCommerce > Settings while you set it Blog page as well https://prnt.sc/JpebnqP6mjkX Please remove it from Blog page and double check.

    Sincerely

    #541044

    elikia
    Participant

    You are not working well sir, I remind you that we are on a site in production and the products in the categories are not displayed and you have given up on us 48 hours ago

    Here the filter is too close to categories, we followed your screenshot, but could not resolve this problem. See attached screenshot.
    Sincerely

    Attachments:
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    #541171

    Hung Pham
    Keymaster

    Hi elikia,

    1. Filters

    It seems you added spacing by yourself https://prnt.sc/_ddF-qMDmmtV Please confirm me back.

    2. Changes

    I re-activated layouts after that.

    3. Search results

    Would you mind if I deactivate other layouts for testing? Please confirm me back.

    Regards,

    #541179

    elikia
    Participant

    Hello,
    there is no spacing I have returned the original colors to white, see attached capture. Do you work without doing Aonsieur tests ?

    Following your question below, I authorize you to do tests of course.
    Would you mind if I disabled other layouts for testing purposes? Please confirm for me.

    Regards,

    Attachments:
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    #541182

    Hung Pham
    Keymaster

    Hi elikia,

    1. Filters

    Please edit the Custom layout and add custom left and right to the right content https://prnt.sc/vc3mKxpfxHao

    2. Search

    I’ve passed this topic to one of our developers, and I will let you know once get an answer.

    Regards,

    #541184

    elikia
    Participant

    I’ve passed this topic to one of our developers, and I will let you know once get an answer.

    This case is very urgent for us
    I am waiting for your return because the products are not displayed and this does not bother our customers or us. This matter is starting to get beyond us,
    Regards,

    #541185

    Hung Pham
    Keymaster

    Hi elikia,

    I have checked the Permalinks and see they are configured correctly and the theme settings as well. Most likely the issue is caused by other plugins or the child plugins.

    You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,

    • This reply was modified 6 months, 3 weeks ago by Hung Pham.
    #541189

    elikia
    Participant

    It is possible to make a video for your response below please

    1. Filters
    Please edit the Custom layout and add custom left and right to the right content

    Yes of course I authorize you to do so following your response below
    Would you mind if I disabled the additional plugins for testing? Please confirm for me.

    Regards,

    #541204

    elikia
    Participant

    Good morning ,

    Following your response here:

    You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    It seems to us that nothing works after deactivating the plugins one by one and the theme.
    I authorize you to do some tests on your own.

    Regards,

Viewing 30 posts - 1 through 30 (of 53 total)