Creating a new product page

Good morning ,
1- We solved the problem with displaying products by clicking on the categories. We really didn’t get help with this problem? see video link in private link. and please confirm if everything is OK

But the filter does not display all the characteristics that were created in WordPress -> products -> Attributes?

2. Search
I’ve forwarded this topic to one of our developers and will let you know as soon as I have a response.

As agreed, we await your return following your response to question 2 above.

Greetings,

Hi elika,

1. + Filters: Sorry but your reply is unclear a bit to me. To assist you in the best possible manner, I kindly ask that you please provide me with screenshots that illustrate to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

+ Attributes: Go to WooCommerce > Status > Tools and click on Regenerate the product attributes lookup table https://take.ms/LGpvf

In addition, please check Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering checkbox.

2. Deactivated all extra plugins and issue has been fixed. You should reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,

Product filter:

1- The filter does not display the product attributes which were created here in WordPress -> Products -> Attributes (See screenshot 1 attached.

The widgets are not displayed correctly, I think that’s where the filter problem comes from (See screenshot 2 attached

2. Nothing changes here according to your recommendation (We did it)
Disabled all additional plugins and the problem was resolved. You must reactivate them one by one. This makes it very easy to isolate the plugin causing the issues.

Regards,

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Hi elika,

1. Filters: Please check again, it loaded well on my end https://prnt.sc/FrVznZOZTjr2

2. Our developer tested and me as well, disable all extra plugins and it worked again. You need to clear cache to see the changes.

Regards,

Good morning ,
Salut Elika,

1. Filtres : veuillez vérifier à nouveau, il s’est bien chargé de mon côté https://prnt.sc/FrVznZOZTjr2

Please click on each of these widgets to see the error appear as in the previous screenshot. THANK YOU

Regards,
​

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We have doubts about your way of working
Thank you for following this video, you are not really working in depth sir!
https://www.loom.com/share/03b974794789484bac8276e6883aa82a
Regards,

Hi Elicia,

It worked perfectly on my end, please clear browser cache and check again https://screenpal.com/watch/cZnrfoVKVZu

Regards,

Good morning ,
Thank you, can you let us know why this page below is not working on our website?
https://woodmart.xtemos.com/mega-electronics/promotions/
Sincerely,
Gael

Hi Elicia,

I couldn’t find that page on your site. Did you import this demo content before?

You can create a dev site and import any template there, then with the help of the import functionality of Elementor you can copy the some specific blocks and move it to the main website, more detail is here: https://elementor.com/help/template-library/

Devsite – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

Regards,

Good morning ,
Thank you for your feedback, but we have a display problem on the product archive layout Shop page
Like in this screenshot.
Sincerely,

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Hi elikia,

I didn’t see the error. Did you resolve the issue by yourself? https://prnt.sc/QYCDlMKgIUPP

Regards,

Good morning ,

Please follow this video in the attached private link.

Sincerely

Hi elikia,

You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,

Good morning ,

I think this has already been done.
I suggest you create a test page by yourself in order to see the experience

Sincerely,

We have tested all the product archive pages, all of them work except this page here in screenshot that we installed, I invite you to do your tests as well.

Sincerely,
​

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Hi elikia,

Thanks for details.

Please send me temporary FTP info (server, username, password, port) to Private Content area.

I will enable debug log and check this issue more deeply.

Regards,

Hello,
As agreed, attached the information requested in a private link

Sincerely,

Hi elikia,

Thanks for details.

We will fix it in the next update, but at the moment it needs to select a variation in the Product Settings https://monosnap.com/file/ouWjqhrXe6r9zNKdOYq2PnL5P6LiqK in this product https://elikiabusiness.com/p/chloe-eau-de-parfum-pour-femme-75-ml/

Regards,

Good morning ,

Thank you

Sincerely,

Good morning ,

I inform you that our website has the following problems. The error lines have been attached as private content.
Did you modify a parameter when accessing the site file via FTP?

We deactivated the plugins and reactivated them one by one but nothing changed.

Sincerely,

Hi elikia,

It looks like the mb_strtolower function is disabled on your server. Contact your hosting provider for help on this matter.

Best Regards,

Good morning ,
Thank you, I solved this problem through the host

Sincerely,

Hi elikia,

Glad to hear your issue has been resolved.

Regards,

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