Perfomance (slow)

This topic has 12 replies, 2 voices, and was last updated 8 months, 3 weeks ago by Luke Nielsen.

Viewing 13 posts - 1 through 13 (of 13 total)

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February 13, 2024 at 1:44 pm #539475

mbod.brando
Participant

Hello every,

We have this issue that website respond time is very slow. The theme it self looks beutiful added alot of products etc. and widgets and all of the other thing with the theme is great. But we have this issue with the perfomance, I installed wp Rockets and did all of the necessary setting which I read in one of your topics. But still it is very slow. It slow when you go on the first page, and then when you navigate to the product categories aswell. one other thins is that when you use the filtering options in our product archives it take a lot of time responds. Could some one take a look at it?
I also want to mention that our google score is 58.

Cheers,

February 13, 2024 at 3:38 pm #539531

mbod.brando
Participant

More info.

February 13, 2024 at 4:41 pm #539586

Luke Nielsen
Keymaster

Hello,

Please confirm the permission for plugin deactivation, and switch to the parent/default theme. As soon as we complete the testing we will enable all back, You would better make the full backup of your site.

Best Regards.

February 13, 2024 at 5:03 pm #539599

mbod.brando
Participant

Hello Luke,

I confirm it. Backup is also made.

I mentioned it before, attached a screenshot of my product archive which is very slow while interacting with the filters or choosing the desired category. But overall the perfomance of the site is below average.

Cheers,

February 13, 2024 at 5:05 pm #539600

mbod.brando
Participant

Forgot to attache the pic

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February 13, 2024 at 6:35 pm #539641

Luke Nielsen
Keymaster

Hello,

1. Your server is not stable because on the default theme, without 3rd party plugin, we can see loading around 2.8s: https://take.ms/pd0eU , it’s not normal for the default theme, the default theme should be loaded around 1s.

So I suggest you contact with your server for further solutions.

2. After fixing the server issue, update the theme to the latest version. If after that you have performance issues, let me know and I will check the site again.

Thank you for your time.

Kind Regards

February 14, 2024 at 10:25 am #539823

mbod.brando
Participant

Hello,

We talked to our Server supplier and they looked at it and it should be fine now.

It is a little bit better, but when you go to product archives and you chooses diffrent filters it is very slow.

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February 14, 2024 at 3:22 pm #540015

Luke Nielsen
Keymaster

Hello,

After disabling all 3rd party plugins, the results are approximately the same as on the default theme.

Our theme: https://take.ms/4mkh8
Default theme: https://take.ms/2pHLa

So it’s not something caused by our theme. Try the leave only required plugins and recheck the issue.

Kind Regards

February 15, 2024 at 11:24 am #540283

mbod.brando
Participant

Hello,

I just realized that the site gets 6 php errors for Woodmart-core

I think that his might be the issue that is affecting the perfomance.

Do you have any tips on how I can solve this issue?

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February 15, 2024 at 11:34 am #540291

Luke Nielsen
Keymaster

Hello,

It seems that the file_get_contents function for URLs is disabled on your server. You need to contact your provider and ask to enable this option.

Kind Regards

February 15, 2024 at 12:39 pm #540353

mbod.brando
Participant

Hello Luke,

Great, this problem is solved now.

I still have problem with filters applying very late. I run a query and compare twenty four and woodmrt and there is one row that take twice amount of time and rows which is:

SELECT post_id, meta_key, meta_value
FROM YFmT2A_postmeta
WHERE post_id IN (19716,19717,19726,19724,19725,19727,19721,19729,19728,19730,19718,19732,19731,19733,19722,19735,19734,19720,19737,19738,19736,19719,19740,19739,19824,21457,21458,21459,21460,21461,20990,20991,20992,20993,20994,21456,21452,21453,21454,21455,21529,21528)
ORDER BY meta_id ASC

update_meta_cache()
wp-includes/meta.php:1177
update_postmeta_cache()
wp-includes/post.php:7411
update_post_caches()
wp-includes/post.php:7353
WP_Query->get_posts()
wp-includes/class-wp-query.php:3545
WP_Query->query()
wp-includes/class-wp-query.php:3824
get_posts()
wp-includes/post.php:2452
wp_get_nav_menu_items()
wp-includes/nav-menu.php:727
wp_nav_menu()
wp-includes/nav-menu-template.php:151
XTS\M\H\Element->render()
wp-content/themes/woodmart/inc/modules/header-builder/elements/abstract/class-element.php:77
XTS\M\H\Frontend->render_element()
wp-content/themes/woodmart/inc/modules/header-builder/class-frontend.php:210
XTS\M\H\Frontend->render_element()
wp-content/themes/woodmart/inc/modules/header-builder/class-frontend.php:198
XTS\M\H\Frontend->render_element()
wp-content/themes/woodmart/inc/modules/header-builder/class-frontend.php:198
XTS\M\H\Frontend->render_element()
wp-content/themes/woodmart/inc/modules/header-builder/class-frontend.php:198
XTS\M\H\Frontend->generate_header()
wp-content/themes/woodmart/inc/modules/header-builder/class-frontend.php:149
whb_generate_header()
wp-content/themes/woodmart/inc/modules/header-builder/functions.php:25
load_template(‘wp-content/themes/woodmart/header.php’)
wp-includes/template.php:790
locate_template()
wp-includes/template.php:725
get_header(‘shop’)
wp-includes/general-template.php:48
wc_get_template()
wp-content/plugins/woocommerce/includes/wc-core-functions.php:345

Do you have any idea of what this is?

Let me know if I should open a new topic for this one.

Regards

Mahbod

February 16, 2024 at 11:21 am #540650

mbod.brando
Participant

Hi Luke,

Have you had the time to look at my latest comment?

February 16, 2024 at 12:26 pm #540675

Luke Nielsen
Keymaster

Hello,

In this query, the response is related to the menus, not the filters.

Let me know if you have any questions.

Kind Regards
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