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Emails are not being sent

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  • February 18, 2024 at 7:28 pm #541181

    tetro
    Participant

    Hi, After the last update, emails stopped coming from WooCommerce, WP core, Contact Form 7.
    I installed the WP Mail SMTP and WP Mail Logging plugins, which show that emails are sent but do not reach the specified email address.
    I am asking for help in solving the problem. Thank you

    February 19, 2024 at 5:32 pm #541445

    Hung Pham
    Keymaster

    Hi tetro,

    Thanks for reaching to us and take our apologies for the long delay in answering.

    1. Using a plugin like WP Mail SMTP to handle email delivery.

    2. It maybe email-related restrictions or issues on the server that could be causing the problem. They might be able to provide insights or assistance.

    3. Please check this manual: https://wpmailsmtp.com/contact-form-7-not-sending-emails/

    4. Navigate to WooCommerce > Settings > Emails and make sure that the “New Order” email notification is enabled.

    If the issue persists after following these steps, it might be beneficial to seek assistance from WooCommerce support to help diagnose and resolve the problem more effectively.

    Best Regards,

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