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styling problem with all anker/links

Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 24, 2018 at 12:36 pm #54312

    wzd24
    Participant

    1. Go to page from private content area.
    2. Click on the rating stars. The link will scroll website down to the review tab.
    3. Now you see review tab, but the site header overlap the content / the link jump a little bit to too far down.

    Same for all other links that jumps up or down.
    The custom header overlap a little bit of the content. Is the header builder useless?!

    How to solve this?
    We also try to delete all custom css and clean browser cache.
    But this not fix our issue.

    April 24, 2018 at 1:12 pm #54323

    Artem Temos
    Keymaster

    Hi,

    The WooCommerce script for reviews tab link is not aware that some element on the website may overlap the tabs. It can’t know about the height of the sticky header. That is why this problem occurs. It will happen with any theme that has a sticky header and it is not possible to fix it in the theme scope. It will require customizing the WooCommerce plugin code.

    Regards

    April 24, 2018 at 1:15 pm #54324

    wzd24
    Participant

    But how other themes solve this problem with sticky header?
    Do you have idea how to fix this? Maybe with anker css top -200px for example?!

    April 24, 2018 at 1:49 pm #54328

    Artem Temos
    Keymaster

    As we said, the only one way to solve this is to customize WooCommerce core JS files and edit the script. You can’t do this with CSS snippet.

    April 24, 2018 at 2:06 pm #54335

    wzd24
    Participant

    In this case the header builder and the complete theme is useless for us.
    Because if we set a custom header all internal/anker links works not correct.

    Other themes/devs solve this problem and you can set any high of header.

    Where we can money back process on your site?

    April 24, 2018 at 2:07 pm #54336

    Artem Temos
    Keymaster

    You can request a refund here https://themeforest.net/refund_requests/new

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Viewing 6 posts - 1 through 6 (of 6 total)