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Video in newsletter form non responsive

Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 25, 2018 at 2:51 pm #54555

    WildBillsTobacco
    Participant

    I was wondering if I am able to display a video there that is also responsive. Notice when I shrink my browser down to mobile size it just turns blank. Would a GIF work to accommodate both mobile and desktop?

    I’ve included some pictures to help explain the issue.

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    April 25, 2018 at 3:27 pm #54572

    Elise Noromit
    Member

    Hello,

    Your row contains a form which takes a certain height and width. Video cannot cover this content on mobile by its nature. On mobile video is scaled.

    Best Regards

    April 25, 2018 at 3:55 pm #54587

    WildBillsTobacco
    Participant

    Okay, that makes sense. What about a GIF? Is there any other option?

    April 25, 2018 at 4:26 pm #54596

    Elise Noromit
    Member

    Hello,

    You see, any dynamic files need to be scaled, otherwise, they would be broken on different devices. You can try gif format.

    Best Regards

    April 26, 2018 at 3:18 pm #54823

    WildBillsTobacco
    Participant

    I understand. Just thinking a GIF might work as an exception. Can you provide further assistance how I can set up the background as a GIF. I see now it requires me to provide a youtube link.

    April 26, 2018 at 4:57 pm #54839

    Elise Noromit
    Member

    Hello,

    Yes, sure we can try. Please upload the GIf and give me id of HTML block or link to the page with admin access.

    Best Regards

    April 26, 2018 at 5:28 pm #54855

    WildBillsTobacco
    Participant

    The GIF file is uploaded in the media. A HTML block wasn’t used to build this part of the site. We use WPBakery on this page. The link is provided. It is our Default – Front Page towards the bottom. Also, login information with admin access is provided in private content.

    April 26, 2018 at 6:24 pm #54869

    Elise Noromit
    Member

    Hello,

    Please check, I have set the gif for the background.

    Best Regards

    April 27, 2018 at 2:23 pm #55047

    WildBillsTobacco
    Participant

    Thank you it worked! However, the GIF is pixelated. I am going to see about creating a HD gif with better resolution. Could you provide the steps needed to add/replace a gif as the backgroun?

    April 27, 2018 at 5:34 pm #55070

    Elise Noromit
    Member

    Hello,

    Here are the steps:

    1/ Enter the page editing mode and edit the row https://newlook.wildbillstobacco.com/

    2/ Switch to design options: http://prntscr.com/jaxkz3

    3/ Add your GIV, set “cover” http://prntscr.com/jaxkz3

    Best Regards

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Viewing 10 posts - 1 through 10 (of 10 total)