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3 problem: thank you page, variaton – grouped product and click on terms and
- This topic has 9 replies, 2 voices, and was last updated 10 months, 1 week ago by Hung Pham.
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March 3, 2024 at 10:25 pm #545815
SergiuParticipantHello, I have 2 problem:
1. Thank you page (see thank you.png).
2. How can I set the variations from a grouped product to be selectable (see variaton for grouped product.png)?
3. When I click on terms and conditions, it opens in a frame but starts with that code, after which the text from the page appears (see 3.png).Attachments:
You must be logged in to view attached files.March 5, 2024 at 7:05 am #546184
Hung PhamKeymasterHi Sergiu,
Thanks for reaching to us and take our apologies for the long delay in answering.
I first kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and Elementor or WPBakery plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.
If it doesn’t help you, please record a short video of the issue for better understanding and provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.
Regards,
March 7, 2024 at 4:53 pm #547071
SergiuParticipantI did the above but I have the same 3 problems, I added the wp-admin data.
March 8, 2024 at 9:10 am #547234
Hung PhamKeymasterHi Sergiu,
Thanks for details.
Would you mind if I deactivate extra plugins for testing, it just takes 15 – 20 mins only? Please confirm me back.
Regards,
March 10, 2024 at 10:51 am #547763
SergiuParticipantOk, deactivate.
Sorry for delay!March 11, 2024 at 7:33 am #547840
Hung PhamKeymasterHi Sergiu,
Thanks for your confirmation.
1. You need to add
[woocommerce_checkout]
shortcode https://prnt.sc/w1yP164lRrer to Checkout page https://prnt.sc/mFRtArhwGQAo2. You want variations to show as variable products?
3. It seems you fixed the issue by yourself https://prnt.sc/jEQFoMwARymF
Regards,
March 11, 2024 at 10:04 am #547859
SergiuParticipant1. Ok, thanks!
2. Yes, please, how I do this? Because we lose customers by the fact that they leave the page and have to enter again and we also have products with several products in a combined product.
3. Yes I fixed the issue.March 12, 2024 at 9:18 am #548307
Hung PhamKeymasterHi Sergiu,
2. Grouped product is consists of Single Product only https://prnt.sc/YxSpk-25NwsX and it is out of WoodMart controls. You may contact support of WooCommerce, maybe they will be able to advise some workaround – https://wordpress.org/support/plugin/woocommerce/
Regards,
March 12, 2024 at 1:03 pm #548412
SergiuParticipantHello, I tried using WPC Grouped Product for WooCommerce, but it doesn’t look good (as you can see in the attached picture).
Considering that WoodMart is a dedicated theme for WooCommerce, I thought it might have taken into account this functionality for grouped products.So, am I to understand that you haven’t considered or don’t have a solution for displaying variations with grouped products?
Attachments:
You must be logged in to view attached files.March 12, 2024 at 6:26 pm #548575
Hung PhamKeymasterHi Sergiu,
Grouped product is a WooCommerce functionality. And there is no way to select variations when you are on the grouped product page and WoodMart does not control it. You may contact support of WooCommerce, maybe they will be able to advise some workaround – https://wordpress.org/support/plugin/woocommerce/
Regards,
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