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Add to cart loader endless spinning, but product is added to basket

Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 26, 2018 at 7:15 am #54714

    ctexxx
    Participant

    Sometimes when I click on add to cart button I get as a result an endless spinning of the loader but the product is actually added to basket, it’s huppening quite often not all times. Sometimes same problem appears on “Shopping Cart” page the loader is spinning over “CART TOTALS”, at the end again sometimes it huppens on “Checkout” page, loader again is spinning over “YOUR ORDER” box. If I refresh the page everything works fine. I experience this issue with desktop chrome and on iphone safari.

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    April 26, 2018 at 8:11 am #54734

    Elise Noromit
    Member

    Hello,

    I have checked your site, added a product and it works as it should. What steps should I take to reproduce the problem? Have you installed any additional plugins not related to the theme? Deactivate them and check the issue again.

    Best Regards

    April 27, 2018 at 10:06 pm #55097

    ctexxx
    Participant

    Hello,

    there are no standard steps in order to reproduce the problem, it is happening randomly. If you do 5-6 orders you will face the problem I believe. I have deactivate all additional plugins and yet the problem exists 🙁

    Thank you in advance
    George

    April 28, 2018 at 8:12 am #55136

    Artem Temos
    Keymaster

    Hi,

    We just added more than 10-15 products to the cart and still don’t see the problem. Maybe you have some problems with your internet connection?

    Regards

    April 29, 2018 at 9:24 pm #55314

    ctexxx
    Participant

    Hi,

    I solve the problem finally, Ι have updated the php version to 7 and then everything it is working just fine. What type of server do you recommend for your theme?

    Thank you for trying to solve my problem I really appreciated!!

    Regards

    April 30, 2018 at 6:14 am #55325

    Artem Temos
    Keymaster

    Hi,

    We are glad that you solved the problem. Find our theme’s requirements in the documentation https://xtemos.com/docs/woodmart/requirements-wordpress-set/

    Regards

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Viewing 6 posts - 1 through 6 (of 6 total)