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Woodmart core plugin issue

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  • March 24, 2024 at 5:57 pm #551826

    mahfuzdbn
    Participant

    Hi,

    Since march, 2024, I’ve been encountering problems with my staging site. The site either doesn’t load at all or takes several minutes to load, and occasionally I’m unable to log in to WordPress. I initially contacted my hosting provider to investigate, and although they switched my hosting plan, the issues persisted.
    Following that, I reached out to Elementor, who confirmed that their plugins weren’t causing the problem after examining the staging site.

    Returning to my hosting provider, they identified an issue with the Woodmart core plugin. When activated, it significantly slowed down the site and occasionally caused crashes. Deactivating the plugin seems to have resolved the crashing problem, but the site still experiences intermittent slowdowns.

    Sometimes, when i activate the Woodmart plugin, the site displays a 503 error. Upon deactivating the Woodmart core plugin, the site loads normally again.

    Thanks

    March 24, 2024 at 6:50 pm #551830

    mahfuzdbn
    Participant

    I have added this to woodmart child theme as i foun in another post. it solve the problem.
    add_filter(‘woodmart_show_infobox_svg_by_tag’, ‘__return_false’);

    I have one question: do I need SVG plugin to use with Woodmart Core?

    March 24, 2024 at 10:07 pm #551840

    mahfuzdbn
    Participant

    Where can I find the “image size” fields for SVG images in Infobox elements? can you share a full screen image with the menu name.

    March 24, 2024 at 10:25 pm #551841

    mahfuzdbn
    Participant

    After adding the code to function.php, my site design broke.
    add_filter(‘woodmart_show_infobox_svg_by_tag’, ‘__return_false’);

    March 25, 2024 at 10:31 am #551902

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins that are not directly related to our website’s theme and provide us with your admin and FTP access details. We will log in to your account and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

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Viewing 5 posts - 1 through 5 (of 5 total)