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Search Functionality not working

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  • March 26, 2024 at 10:24 am #552222

    Prati Kaufman
    Participant

    Hello Team,

    The search feature on my website is not working properly. Instead of showing relevant results when users search for specific categories or products, it simply lists all products without proper categorization or accurate display of results.

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    March 26, 2024 at 12:28 pm #552306

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    It is an issue with third party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the wp logins details so i will check and give you a possible solution.

    Best Regards.

    March 26, 2024 at 2:55 pm #552389

    Prati Kaufman
    Participant

    No Team I have checked it, not the issue with plugins. I have tried many times but not working after disabling the plugins.
    And i could see a Jquery error for the query which is executed while search has happened, I think thats the issue.
    Please check the screenshot. attached.

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    March 26, 2024 at 4:01 pm #552424

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Can you please share the WP admin login details of your site so I will check and give you the possible solution.

    Best Regards.

    March 27, 2024 at 11:19 am #552651

    Prati Kaufman
    Participant

    Hello Aizaz ,

    We have resolved it, it one some internal elementor query issue in shop page.
    We have fixed it , will let know if any help needed.

    Thank You for your guidence.

    March 27, 2024 at 11:19 am #552653

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You are Most Welcome.

    We are glad that you managed to solve the problem yourself. You are Great!!!

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

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