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Change Mobile Visual Mode

Viewing 17 posts - 1 through 17 (of 17 total)
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  • April 29, 2018 at 1:11 pm #55249

    staffcreator
    Participant

    Hello to all .. I can not make the Media code work to show the Banner in the Closest Mobile mode …. I tried everything … Can you make me understand how I can make them be closer? Thanks in advance .. I am attaching the pictures to make you understand better.

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    April 29, 2018 at 3:18 pm #55263

    Artem Temos
    Keymaster

    Hello,

    Thank you so much purchasing our theme and contacting our support center.

    Banners height depends on the height of the image uploaded to them. You can’t decrease them with CSS because they will not look correctly https://gyazo.com/8ce2be6d782e158dfe8abc3b8780d5d3

    The example you sent just has smaller images for banners uploaded.

    Kind Regards
    XTemos Studio

    April 30, 2018 at 10:40 am #55380

    staffcreator
    Participant

    For privacy reasons I wrote you in private under …

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    April 30, 2018 at 11:20 am #55388

    Artem Temos
    Keymaster

    Sorry, but we still don’t understand the point. It looks the same way on your website.

    April 30, 2018 at 1:56 pm #55403

    staffcreator
    Participant

    Private…

    April 30, 2018 at 1:59 pm #55405

    staffcreator
    Participant

    Only Private message….

    April 30, 2018 at 2:01 pm #55406

    Artem Temos
    Keymaster

    Sorry, but we don’t understand what do you mean. On your screenshots, you just marked the banners, and it is not quite clear what the principal difference there. What distance do you mean?

    April 30, 2018 at 2:02 pm #55407

    Artem Temos
    Keymaster

    But banners on your website are also smaller on mobile devices. The difference is that your banners are larger on desktop than on the example. That is why they are larger on mobile too.

    April 30, 2018 at 2:57 pm #55439

    staffcreator
    Participant

    Private….

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    April 30, 2018 at 2:58 pm #55444

    staffcreator
    Participant

    See the MObile version ?? They are more STRICT

    April 30, 2018 at 3:00 pm #55446

    Artem Temos
    Keymaster

    Images on the example website has 160px height. And your images are 187px in height. Moreover, on the example you sent, it uses different images for desktop and mobile devices. There is no option in our promo banner to upload different images for different devices.

    April 30, 2018 at 3:02 pm #55448

    staffcreator
    Participant

    No the images are identical … see better ..

    April 30, 2018 at 3:03 pm #55450

    Artem Temos
    Keymaster

    Example – https://gyazo.com/139109662e3e94ea79f2685ce09a55ed
    Your website – https://gyazo.com/50ccf118309f43c1916b3de306a7d1a3

    April 30, 2018 at 3:13 pm #55454

    staffcreator
    Participant

    Perfect! now I understand .. You have reason .. sorry for the insistence .. but please make sure that I can also upload the second image .. ok? I pray you it is much more beautiful .. ok ??

    April 30, 2018 at 9:46 pm #55481

    Artem Temos
    Keymaster

    In such case, you can create two different rows with banners. One you will show on dekstop devices and another one on mobile devices. https://wpbakery.com/video-academy/control-elements-different-devices-responsive-column-controls/

    May 1, 2018 at 9:11 am #55534

    staffcreator
    Participant

    Ok Tanks!

    May 1, 2018 at 11:55 am #55565

    Elise Noromit
    Member

    You are welcome. If you have any questions feel free to contact us.

    Best Regards

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