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Issue with Loading Tab Feature

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #552759

    Zlayka
    Participant

    Hello,

    I’m experiencing an issue with loading the AJAX Products tabs. Every time the page loads, it throws an ‘Array’ error, but when the page is refreshed, everything works normally. For some reason, it won’t load the products on the first attempt. I’ve tried categorizing them and tagging them with product tags, but the problem persists. I’ve also deactivated all plugins except for the theme’s system plugins, but the issue remains. So, there’s no conflict whatsoever.

    You can see video here: https://streamable.com/xgh5hc

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    #552770

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins that are not directly related to our website’s theme and provide us with your admin and FTP access details. We will log in to your account and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #552820

    Zlayka
    Participant

    I have written the information for you below.

    #552832

    Artem Temos
    Keymaster

    We have fixed this on your website. Please, test how it works now.

    #552966

    Zlayka
    Participant

    Thank you very much!
    Can you tell me what the problem was? Did I not set something up correctly, or was it the theme? Just so I know 🙂

    #553069

    Artem Temos
    Keymaster

    This bug will be fixed in our next theme update.

Viewing 6 posts - 1 through 6 (of 6 total)