CONFLICT BETWEEN THE THEME TO ELEMENTOR
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Greetings.
As of last night my website is not active after trying to add PHP code related to webhook.
We did a restore through the storage company but it is still not working.
We spoke with Elementor company support and it was clearly stated that this is related to the Woodmart template, since when the template is changed the site returns to function.
There is a conflict between the template and Elementor or other things.
The site has been down for 36 hours and it’s really bad for us.
Below is the response of an Elementor representative:
Thank you for your help in checking the issue and fixing the problem
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Hello,
Please disable any plugins that are not directly related to our website’s theme and provide us with your admin access details. We will log in to your account and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder
Thank you in advance.
It looks like an issue with Elementor Beta plugin. We disabled this plugin and now it works correctly.
I was so glad to hear it was a simple plugin thing. However, after deleting the Elementor beta plugin and activating the other plugins including updating them, the problem returned again.
Which of course has nothing to do with Elementor beta version
What to do?
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Try to enable all plugins one by one to find out which plugin causes this error on your website.