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Internal server error when activating Woocommerce

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • May 1, 2018 at 10:40 am #55548

    farshad
    Participant

    Hi, I’ve just started installing de theme and when I activate the Woocommerce plugin I get an Internal server error (see screenshot attached). Can you please help me solve the issue?

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    May 1, 2018 at 11:25 am #55556

    Eric Watson
    Participant

    Hello,

    Please, provide us your admin access so we can login and check this on your side.

    Thank you in advance.

    Kind Regards
    XTemos Studio

    May 1, 2018 at 12:14 pm #55570

    farshad
    Participant

    Hi,
    do you mean WordPress admin?

    May 1, 2018 at 12:20 pm #55571

    Eric Watson
    Participant

    We see the problem and in this situation are you able to provide us your FTP access so we could troubleshoot it and provide you with a solution?

    Kind Regards

    May 1, 2018 at 3:19 pm #55589

    farshad
    Participant

    okay

    May 1, 2018 at 8:21 pm #55615

    Elise Noromit
    Member

    Hello,

    We have checked and found out the reason. Please contact your server support and ask them to triple the memory. Your memory is not enough now.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)