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Woocommerce Shop Menu Disappears on iPads when rotated

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • April 12, 2024 at 4:40 pm #556867

    peter-9793
    Participant

    Hi,

    I have noticed that when you move from using the website in landscape to portrait the menu disappears and doesn’t come back. If you then rotate back to landscape the menu is missing.

    Any ideas?

    April 13, 2024 at 2:33 pm #557048

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    If it works fine with the default WordPress theme then provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    April 15, 2024 at 12:50 pm #557304

    peter-9793
    Participant

    Hi,

    It happens on the woodmart theme.
    Video link attached in private content.

    Let me know what you think.

    Regards,

    April 16, 2024 at 9:22 am #557527

    peter-9793
    Participant

    note the site is due to go live today. If you need to please remove staging6. from the url

    April 16, 2024 at 11:43 am #557621

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please update the new version of the theme “WOODMART WordPress NEW: 7.5.0 RELEASED” and update the required plugin and check the option.
    https://xtemos.com/docs-topic/update-the-theme/

    Also, read the complete changelog here:
    https://xtemos.com/woodmart-changelog.php

    I am sure your issue will be solved.

    Best Regards.

    April 19, 2024 at 12:27 pm #558833

    peter-9793
    Participant

    Thank you 🙂

    April 19, 2024 at 1:11 pm #558853

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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Viewing 7 posts - 1 through 7 (of 7 total)

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