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Long loading pages.

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • May 2, 2018 at 7:32 pm #55743

    rvk
    Participant

    After installing WoodMart site pages began to load for 30-40 seconds.

    May 3, 2018 at 6:14 am #55760

    Eric Watson
    Participant

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    May 3, 2018 at 8:52 am #55791

    rvk
    Participant

    Hello.
    Thank you for your support
    I found the problem in my shop.

    May 3, 2018 at 9:15 am #55799

    Eric Watson
    Participant

    Please, provide us your admin and FTP access so we can login and check this on your side.

    Thank you in advance.

    May 3, 2018 at 9:54 am #55809

    rvk
    Participant

    Ok

    May 3, 2018 at 9:55 am #55810

    Eric Watson
    Participant

    …

    May 3, 2018 at 12:25 pm #55833

    rvk
    Participant

    Ок

    May 3, 2018 at 1:24 pm #55844

    Eric Watson
    Participant

    Hello,

    Our AJAX requests have a timeout of 5 seconds and if they don’t get a response from the server in this time the page will be loaded in a natural way. If you need, we can give you an instruction how to increase this time to 10 or 15 seconds but it is not a solution and you can try to disable this function completely.

    Kind Regards
    Xtemos

    May 3, 2018 at 1:32 pm #55848

    rvk
    Participant

    Give me all the instructions.

    May 3, 2018 at 1:35 pm #55851

    Eric Watson
    Participant

    1) Try to add the following PHP code snippet to the child theme functions.php file to do this

    add_filter( 'woodmart_pjax_timeout', function(){ return 20000; } );

    2) You can disable AJAX only completely in Theme Settings -> Shop -> AJAX shop.

    Kind Regards
    Xtemos

    May 3, 2018 at 2:35 pm #55860

    rvk
    Participant

    It’s not working. I tried 1 and 2 option.

    May 3, 2018 at 2:49 pm #55867

    Eric Watson
    Participant

    As we can see you completely disable the AJAX functionality.
    https://drive.google.com/file/d/1lOd29MBMbAu5UOQyKqHCxmiFGQsEdHlw/view?usp=sharing

    Kind Regards
    Xtemos

    May 5, 2018 at 6:40 pm #56269

    rvk
    Participant

    Thank

    May 5, 2018 at 6:58 pm #56270

    Eric Watson
    Participant

    You are welcome!

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Viewing 14 posts - 1 through 14 (of 14 total)