Product videos are not working

Hello,

Please add the following code in the “On document ready” area in Theme Settings -> Custom JS:

if ( document.querySelector('.woocommerce-product-gallery .wd-carousel-item.wd-with-video') ) {
	const tag = document.createElement( 'script' );
	tag.src = '//www.youtube.com/iframe_api';

	const firstScriptTag = document.getElementsByTagName( 'script' )[0];
	firstScriptTag.parentNode.insertBefore( tag, firstScriptTag );
}

Then clear the cache and recheck the issue. Let me know the result.

Kind Regards

Hello,

In the 7.5 version, it should be fixed globally. So after the update, you can remove that custom.

Kind Regards

Hello,

Please update it to the latest version and check that issue again. Do not forget to update the Core plugin as well.

Then let me know.

Kind Regards

Hello,

Please send me the URL link to such a product that uses video from Youtube.

Thank you in advance.

Kind Regards

Hello,

Okay, I see. May I disable some 3rd party plugins for testing?

Looking forward to collaborating with you!

Kind Regards

Hello,

Looks like the issue is related to your customization in the child theme. You can be sure of that by enabling the child theme and disabling that custom JS that we provided.

Kind Regards

Hello,

Okay, If there’s anything else you’d like to know, please don’t hesitate to ask.

Have a good day!

Kind Regards