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Social Login – Facebook and Google not fetching first name and last name

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  • #55948

    karanshah28
    Participant

    Hi,

    I am using the Basel theme for one of my websites.
    1)I try social login like Facebook and Google. It returns only email id. Ideally it should return first name and last name which are marked as public too.
    2)Once user logs in with Facebook or Google, user is redirected to MyAccount page. I want to let him stay on the current page. How can i achieve this?

    Please help me in understanding if I am doing something wrong.

    #55966

    Hello,

    Thank you very much for choosing our theme and contacting our support.

    Have you followed all the instructions provided here: https://xtemos.com/docs/basel/faq-guides-2/configure-facebook-login/ and https://xtemos.com/docs/basel/faq-guides-2/configure-google-login/

    If so, and you have still the problem, send us your admin access.

    Best Regards

    #55985

    karanshah28
    Participant

    Hi,

    Yes we have followed all the steps mentioned in the link by you and we are able to login via facebook and google.

    My question is, does your plugin provide firstname and lastname if the user logs in via facebook or google? We are receiving the email id for now.

    Also what will be receiving in response if the user is registered with facebook via mobile number and not mail.

    If you think that your plugin is providing the details and we are unable to get, I will be happy to share the admin access.

    Thanks,
    karan

    #56017

    Hello,

    Our plugin uses only email via social networks. For now we do not have a quick solution, however, we shall consider adding this feature in one of our nearest updates.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)