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Product page is showing same price twice

Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 23, 2024 at 10:42 pm #560019

    jamieandrade88
    Participant

    Product page is showing same price twice but one is slashed and the other isnt. I don’t have any sale items so not sure why its displaying like that

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    April 24, 2024 at 1:08 pm #560236

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Maybe, it is your sale price and regular price. Please Navigate to Products > Edit Product > Check the regular and sale price.

    If the issue remains, share the wp logins details so i will check and give you a possible solution.

    Best Regards.

    April 25, 2024 at 6:57 am #560443

    jamieandrade88
    Participant

    Hi, I don’t have a sale price.

    April 25, 2024 at 2:04 pm #560626

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to say that your given login details are not working, please share the correct login details of your site. So I will further check on your site and give you a possible solution.

    Best Regards.

    April 30, 2024 at 3:25 am #561844

    jamieandrade88
    Participant

    Hi, I do not have a sale price and it wasn’t doing it before its a recent issue. Below are the login details.

    April 30, 2024 at 12:19 pm #561964

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please add the following Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:

    del .amount {
    display: none;
}

    Best Regards.

    April 30, 2024 at 9:23 pm #562244

    jamieandrade88
    Participant

    It removes the second price but now it looks like a minus. I want to know why one product is displaying the price correctly and the other isnt.

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    May 2, 2024 at 11:06 am #562620

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Now I have not seen a minus sign with a price on your site. Check abc your site and check the issue.

    Best Regards.

    May 2, 2024 at 11:17 am #562631

    jamieandrade88
    Participant

    Hi Aziz, please note that I have been asking for help resolving this issue since the 23rd of April. I also provided you login accesses so you can resolve the issue. I provided you photos of the issues and then provided you photos of the issue once I enter the code you provided. If you go to my site now you will still see that the issue of the double price is there and if you enter the code you provided it only removes the price that is slashed and everything else still displays incorrectly like the last photo attached.

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    May 2, 2024 at 3:58 pm #562771

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand whether it is our theme issue?

    Best Regards.

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Viewing 10 posts - 1 through 10 (of 10 total)