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Add to Cart Bug?

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #56170

    Joe
    Participant

    Hello,

    In customize, I have “show widget” selected when I add a product to cart.

    However, it shows the header widget and also opens the cart sidebar, which I have disabled.

    You can see the issue in the attached thumbnail. here: https://i.imgur.com/oq6W11y.png

    #56176

    Eric Watson
    Participant

    Hello,

    You need to set the same basket position as an element on the mobile and for the desktop.
    http://prntscr.com/jdzg5z

    Kind Regards
    XTemos Studio

    #56178

    Joe
    Participant

    That works if I am using the header options in the Theme Settings. However, I was using the header builder, and it seems to still be an issue even if I set the settings as you described.

    #56186

    Eric Watson
    Participant

    Please, provide us your admin access so we can login and check this on your side.

    Thank you in advance.

    #56189

    Joe
    Participant

    Apologies, I have figured it out.

    I had to go into the header builder and change the cart option on both the desktop and mobile. Very confusing option, especially since I would prefer having the sidebar on mobile, but the header widget on desktop. It appears I cannot have that option.

    #56192

    Joe
    Participant

    Edited my previous reply, as I have figured it out. Not very intuitive, so your previous answer pointed me in the right direction, thank you.

    #56209

    Eric Watson
    Participant

    We are glad you solved the issue. If you have any questions feel free to contact us.

    Best Regards

    #56252

    Joe
    Participant

    I have figured out a workaround. I would still consider it a bug. On mobile, I would much rather have the sidebar cart, while on desktop I would prefer the dropdown.

    Having both would be a great feature and it works fine except for the fact that the add to cart opens both.

    #56256

    Eric Watson
    Participant

    On the mobile, the shopping cart will always be on the side, regardless of the selected option, but for correct work on the mobile should be selected option such as on the desktop.

    Best Regards

Viewing 9 posts - 1 through 9 (of 9 total)