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  • May 6, 2024 at 8:22 pm #563676

    yuda2006jp
    Participant

    Q1: I want to display sale products,products with new lable,bestsellers,, top rated products, List of IDS, Where do I configure the products attributesOr it is not configurable? See the attached pictures
    Q2: On product category, the sample theme images are circled but on mine is squared, how to modify to circled ? please see the attached picture
    Q3: When I installed jetpack from wordpress, the site crashed. I could not even login wordpress backend. Any ideas why this is happening ? how to fix it ?
    Q4: I really love the theme, I am planning to buy second one , could I get directly from you with some discount?

    Attachments:
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    May 8, 2024 at 7:43 am #563968

    Hung Pham
    Keymaster

    Hi yuda2006jp,

    Thanks for reaching to us and appreciate your patience.

    1. Sorry, but your question is still a bit unclear to me. Please describe in more details, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    2. Please provide URL of the mentioned page, so I can take a closer look.

    3. To assist you in the best possible manner, I kindly ask that you provide me temporary wp-admin info (wp-admin URL, username, password) and FTP info (server, username, password, port) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    4. Currently, there is no public discount for second license. Thanks for loving our theme.

    Regards,

    May 8, 2024 at 8:36 pm #564227

    yuda2006jp
    Participant

    Hi,

    Can you answer the question in the attached file?

    May 9, 2024 at 10:19 am #564317

    Hung Pham
    Keymaster

    Hi yuda2006jp,

    Border radius: On the demo, the product categories images are have its own border-radius background.

    Please add the following Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:

    .products:not(.wd-img-width) .cat-design-alt img {
	border-radius: 50%;
}

    Regards,

    May 9, 2024 at 4:17 pm #564478

    yuda2006jp
    Participant

    I attached word file with 7 questions can you answer them on word and attach back to me ?

    May 10, 2024 at 9:43 am #564602

    Hung Pham
    Keymaster

    Hi yuda2006jp,

    I didn’t see the attachment file. Please upload to https://wetransfer.com/ and provide link in Private Section.

    Regards,

    May 10, 2024 at 4:40 pm #564777

    yuda2006jp
    Participant

    I wrote all my questions in word and uploaded to wetranfer, I attached the link for you. Can you answer all questions and return word file back to me ?

    May 12, 2024 at 5:50 pm #565013

    Hung Pham
    Keymaster

    Hi yuda2006jp,

    First of all, I’m really sorry have taken long time to reply you due to the weekend.

    Q1. Border radius: I answered above, please check this.

    Q2. Navigate to Appearance > Menus > select Categories menu > click edit on HTML Block https://prnt.sc/BZqLzqkx3FMp > select inner Container and remove Custom Width https://prnt.sc/xcEJTZ3fw746

    Q3. Navigate to Appearance > Menus > select Categories menu > remove HTML Blocks menu items and add Product Categories items instead

    Q4. Navigate to Appearance > Menus > select Categories menu > with Product Categories menu items, you can change Menu icon option. https://prnt.sc/BE-nPIshbG3C

    Q5. Please edit page via Elementor > select Ajax products tabs widget > select Tabs panel > and you can change the data sources https://prnt.sc/puE3TFRGbp7X. You can read more about products labels here https://xtemos.com/docs-topic/product-labels/

    Q6. Unfortunately, but there is no option in Theme Settings available for that.

    Q7. Please make sure you installed MailChimp for WordPress plugin before installing demo content.

    Regards,

    Q7. the sign up to news letter missing some items?

    Regards,

    May 13, 2024 at 11:20 pm #565314

    yuda2006jp
    Participant

    Q2. Navigate to Appearance > Menus > select Categories menu > click edit on HTML Block https://prnt.sc/BZqLzqkx3FMp > select inner Container and remove Custom Width https://prnt.sc/xcEJTZ3fw746

    Still could not change it. whenever I change the width, the internal change accordingly. I donot want to change the menu and image size I just want to eliminate the side space.

    Q3. Navigate to Appearance > Menus > select Categories menu > remove HTML Blocks menu items and add Product Categories items instead
    I could not figure out.

    Q4. Navigate to Appearance > Menus > select Categories menu > with Product Categories menu items, you can change Menu icon option. https://prnt.sc/BE-nPIshbG3C

    I want to know where I can download the identical style icons, I know where I can change it. but without the same style it looks weird.

    May 14, 2024 at 11:03 am #565432

    Hung Pham
    Keymaster

    Hi yuda2006jp,

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

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