Home Forums WoodMart support forum Theme Issue Causing Elementor and WP Bakery Page Builder Compatibility Problems Reply To: Theme Issue Causing Elementor and WP Bakery Page Builder Compatibility Problems

#564938

e.musawi
Participant

Thank you for getting back to me.

I appreciate your assistance and understand the delay over the weekend. As requested, I will provide the temporary wp-admin info along with screenshots illustrating the problem in the Private Content area.

I would also like to share some additional observations that might help pinpoint the issue more quickly. I had previously backed up my files before encountering the problem with Elementor, which involved deleting about 5 hours of work. During my monitoring, I noticed the issue seems to originate when I was building the wishlist page using the Woodmart theme and integrating it into the theme’s settings. The page builder began exhibiting the same freezing issue. I observed that disabling the compare and wishlist features from the theme temporarily resolved the issue.
on a side note, I would like to add that I could not find the child theme in the provided files. Could you direct me for that as well?

It would be helpful if you could investigate these interactions and let me know what might be causing the conflict. Also, if possible, I would appreciate an explanation of what went wrong after you’ve diagnosed the problem.

Thanks in advance for your help.