Just get your team try fix this… it not a too hard or too complicated to fix, just re-initialize the slider when reach a certain width. listen to the window resize event, if less than 767px then re-initialize with mobile script, if more than 767px then re-initialize with desktop version script.
And also, come on my friend, ” For actual site users on real mobile or desktop devices, this behavior will be unnoticeable.” this is an irresponsible response. Actual site users on real devices are definitely noticeable for this issue since each user might have diff size of screen for their device and some user might prefer rotate their mobile/tablet while visiting the website. For PC user, they might need to resize the browser after visit the page.
I wonder if you are really professional or not or you are really from an IT background. this responsive problem is quite common. I advise your team to consult someone who can handle this issue.
I can solve this issue by implementing my code, but the problem is I’m spending money to purchase your theme, imagine we activate your theme in multiple site, each site should I modify your theme’s code? seems like your team is not going to file a case to solve this issue. I hope we have a better upgrade version
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