Home › Forums › WoodMart support forum › Accesories theme not installable, stuck at 30% & 45%

Accesories theme not installable, stuck at 30% & 45%

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • May 25, 2024 at 7:12 am #568103

    hauyaohui
    Participant

    Hi, I am not able to upload the demo “accessories” under the link “https://woodmart.xtemos.com/accessories/” after 30% and after disabling other plugins 45%.

    I kept receiving the error message “The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.”

    I have tried increasing the maxExecutiontime on htacess but to no avail.

    Please advise. Thank you.

    May 25, 2024 at 1:28 pm #568157

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You have to ask the hosting provider support to increase the max execution time from the PHP settings from the CPanel.

    If you have any questions feel free to contact us.

    Best Regards.

    May 25, 2024 at 1:50 pm #568163

    hauyaohui
    Participant

    Hi,

    I had done so but the support troubleshooted and asked me to do it myself instead which I did. It didn’t work and he advised me to use Filezilla to install the theme.

    Is it possible for you to help me please?

    May 25, 2024 at 3:33 pm #568179

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Can you please share the CPanel login details of your site so I will check the PHP settings and import the demo for you. The issue is from the server settings not from the theme or WP.

    Best Regards.

    May 25, 2024 at 5:47 pm #568188

    hauyaohui
    Participant

    Hi,

    Thank you very much for agreeing to help. I appreciate your assistance in this matter!

    May 25, 2024 at 10:39 pm #568212

    hauyaohui
    Participant

    Hey there, it’s fine already. I’ve managed to fix the problem myself and uploaded the prebuilt theme. Thank you.

    May 27, 2024 at 9:39 am #568287

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You are Most Welcome.

    We are glad that you managed to solve the problem yourself. You are Great!!!

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

  • Author
    Posts

Tagged: 

Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘Accesories theme not installable, stuck at 30% & 45%’ is closed to new replies.