Home Forums WoodMart support forum ISSUES AFTER UPDATE THEME

ISSUES AFTER UPDATE THEME

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • #56885

    mickeyt27
    Participant

    Hello

    I updated the woodmart theme but after update I have som issues. For example my categories panel changed size, you can see on attachment number 1 and also I have missing footer menu now, attachment number 2 . Would you help me please ? Thank you

    #56890

    Artem Temos
    Keymaster

    Hi,

    Seems that you forget to attach images. Please, send us so we can see what the problem.

    Thank you

    #57005

    mickeyt27
    Participant

    Sorry. Yes I forgot it. I”m atttaching images. Thank you

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    #57007

    mickeyt27
    Participant

    attachment 2

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    #57031

    Hello,

    I have viewed your site. Category menu is as it should be and seems, you have already configured the footer. In order to update without losing your configurations, activate your theme license and you will get the option of the automatic and safe update.

    Best Regards

    #57419

    mickeyt27
    Participant

    But my footer is enabled as four columns layout but I cannot see it on my page, it s missing. Shouldnt by updated child theme after update , because i can see in my theme setting child theme as a version 1.0.0. I think child theme should be also updated to the current version. Thank you for your assistance

    #57425

    Artem Temos
    Keymaster

    Hello,

    The problem may occur when you switch between themes in Appearance -> Themes is that widgets may lose their positions. It is a WordPress behavior and we are not able to fix this in our theme scope. Now, you need to go to Appearance -> Widgets and move all widgets to appropriate positions.
    As a workaround, you can backup your widgets configurations using this plugin https://wordpress.org/plugins/widget-importer-exporter/

    Regards

    #57964

    mickeyt27
    Participant

    Hello

    I tried to check positions but seems to me that all widgets are ok. Wouldnt check it for me please ? Because I dont know where is a issue . Thank you

    #57991

    Artem Temos
    Keymaster

    Hi,

    We don’t see any widgets in your first widgets area. Please, add them there first.

Viewing 9 posts - 1 through 9 (of 9 total)