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Redux Framework conflict

Viewing 13 posts - 1 through 13 (of 13 total)
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  • May 10, 2018 at 2:34 pm #56953

    Instalsport
    Participant

    Hello, I have a plugin conflict.
    The Redux Framework plugin makes my site doesn’t work. When the Redux Framework is turned on, I’ve got a internal server error 500.

    My site: https://garyukimono.pl/

    May 10, 2018 at 2:39 pm #56954

    Artem Temos
    Keymaster

    Hi,

    500 Internal Error says about some issue on the server and can be caused by different things. Anyway, to understand its nature you need to see your server error logs or enable PHP error display on the website. If you can’t do this, you need to contact your hosting provider for help in this question. Here is an article that may help you understand the error better http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

    Regards

    May 10, 2018 at 3:06 pm #56958

    Instalsport
    Participant

    It’s from debug.log file:

    [10-May-2018 10:44:07 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 262144 bytes) in /home/garyukimcb/www/wp-includes/class-wp-hook.php on line 198
    [10-May-2018 10:44:07 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 262144 bytes) in /home/garyukimcb/www/wp-includes/load.php on line 679
    [10-May-2018 10:44:07 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 73728 bytes) in Unknown on line 0
    [10-May-2018 10:47:20 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 32768 bytes) in /home/garyukimcb/www/wp-content/themes/woodmart/inc/configs/header-builder-settings.php on line 1
    [10-May-2018 10:47:20 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 36864 bytes) in /home/garyukimcb/www/wp-includes/functions.php on line 3729
    [10-May-2018 10:47:20 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 36864 bytes) in Unknown on line 0
    [10-May-2018 10:48:39 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 32768 bytes) in /home/garyukimcb/www/wp-content/themes/woodmart/inc/configs/header-builder-settings.php on line 1
    [10-May-2018 10:48:39 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 36864 bytes) in /home/garyukimcb/www/wp-includes/functions.php on line 3729
    [10-May-2018 10:48:39 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 40960 bytes) in Unknown on line 0
    [10-May-2018 10:57:26 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 28672 bytes) in /home/garyukimcb/www/wp-includes/nav-menu.php on line 826
    [10-May-2018 10:57:26 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 53248 bytes) in /home/garyukimcb/www/wp-includes/functions.php on line 3729
    [10-May-2018 10:57:26 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 53248 bytes) in Unknown on line 0
    [10-May-2018 11:33:05 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 28672 bytes) in /home/garyukimcb/www/wp-includes/nav-menu.php on line 826
    [10-May-2018 11:33:05 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 36864 bytes) in /home/garyukimcb/www/wp-includes/functions.php on line 3729
    [10-May-2018 11:33:05 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 36864 bytes) in Unknown on line 0
    [10-May-2018 11:41:26 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 262144 bytes) in /home/garyukimcb/www/wp-includes/formatting.php on line 72
    [10-May-2018 11:41:26 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 262144 bytes) in /home/garyukimcb/www/wp-includes/load.php on line 679
    [10-May-2018 11:41:26 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 53248 bytes) in Unknown on line 0
    [10-May-2018 11:44:08 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 28672 bytes) in /home/garyukimcb/www/wp-includes/nav-menu.php on line 702
    [10-May-2018 11:44:08 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 36864 bytes) in /home/garyukimcb/www/wp-includes/functions.php on line 3729
    [10-May-2018 11:44:08 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 36864 bytes) in Unknown on line 0

    May 10, 2018 at 4:18 pm #56966

    Instalsport
    Participant

    I checked the solutions proposed in the article. I changed the name of the wp-content/plugins file and then I turned on each plugin again. In this way, I discovered that the Redux Framework destroys my page. Please help me!

    May 10, 2018 at 5:14 pm #56976

    Artem Temos
    Keymaster

    These errors mean that you don’t have enough memory set in your server’s PHP configuration. Try to contact your hosting provider to resolve this issue.

    May 11, 2018 at 8:55 am #57069

    Instalsport
    Participant

    I’ve increased the PHP memory limit: define (‘WP_MEMORY_LIMIT’, ‘512M’); but the problem isn’t solved.

    I also contacted my hosting provider, but he can’t help me.
    Do you have another idea how to solve the problem? Maybe the Redux Framework plugin is damaged?

    Maybe I’ll give you my FTP login password?

    May 11, 2018 at 9:09 am #57075

    Artem Temos
    Keymaster

    This plugin can’t be damaged since it used by thousands of websites and almost all themes use this plugin. But the error you sent clearly states that there is no enough memory on your server. And it is not just because of that plugin. It is a server issue, and your hosting providers should help you resolve this.

    May 14, 2018 at 12:54 pm #57515

    Instalsport
    Participant

    Hello,

    My webmaster has solved the problem. The problem is related to the template Woodmart.

    I created many categories on the menu (73 categories). However, it turned out that The Woodmart template has a limitation and is unable to show a large number of characters in the category menu.
    However, there were many categories in your demo.

    Can you predict more characters for categories and create an update?

    May 14, 2018 at 1:03 pm #57517

    Artem Temos
    Keymaster

    Hello,

    We are glad that you solved it. Our theme’s PHP code doesn’t have any limitations for category names in the menu. Could you please justify where they have found this limitation? How did they remove it?

    May 14, 2018 at 1:16 pm #57519

    Instalsport
    Participant

    Sorry, this is a limitation of the Redux Framework plugin, not the Woodmart template. Please log in to my WP panel.
    Go to the “Appearance” tab (“Wygląd”) -> “Menu”. When you change the default menu to the “categories” menu (“Kategorie”), a blank page will appear.

    May 14, 2018 at 1:29 pm #57522

    Instalsport
    Participant

    Now I’ve discovered that when I enable the ‘header builder’, a blank page appears again.

    May 14, 2018 at 2:15 pm #57531

    Instalsport
    Participant

    Theme settings -> Header -> Categories menu -> change ‘Menu główne’ to ‘Kategorie’ and go to my site. You will see a blank page. When you change again to the ‘Menu główne’ the page will return.

    May 14, 2018 at 2:39 pm #57539

    Artem Temos
    Keymaster

    It doesn’t matter what function do you activate. There is not enough memory on your server and that is why it stops working. As you clearly see, it doesn’t strictly depend on the theme, or on some plugins. It is a server issue.

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