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9 Woodmart in my wordpress

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #570454

    daniel.roostania
    Participant

    On the themes page of my site, there are 9 themes with the same name, but I don’t know which one is active so I can delete the rest.

    Attachments:
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    #570559

    Luke Nielsen
    Keymaster

    Hello,

    You can leave the theme with the latest version and remove others.

    Let me know if you have any additional questions.

    Kind Regards

    #570764

    daniel.roostania
    Participant

    Thank you for your response.
    All the themes have the same version.
    I tried many time to remove them one by one but each time it’s stuck on “deleting” sign.

    #570957

    Luke Nielsen
    Keymaster

    Hello,

    Please send me access to the admin panel so I can look closer at it. Also, may I try to delete duplicated themes?

    Thank you in advance.

    Kind Regards

    #581157

    daniel.roostania
    Participant

    Hi
    Woodmard has a new update available, but I’m unable to install it. The update requires a Child Theme installation, which I can’t complete.

    #581215

    Luke Nielsen
    Keymaster

    Hello,

    Here you can upload a child theme – https://xtemos.com/docs-topic/setup-child-theme/

    And check our article on how to update the theme: https://xtemos.com/docs-topic/update-the-theme/

    Kind Regards

    #581228

    daniel.roostania
    Participant

    1. In the WordPress Dashboard under Dashboard/Updates, I’m notified of a theme update (as shown in the attachment). However, when I check Dashboard/Appearance/Themes, none of my nine installed Woodmart themes show any available updates.

    2. Please help me to remove the 8 extra Woodmart themes, I tried to remove them one by one but my website crashed.

    Attachments:
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    #581710

    Luke Nielsen
    Keymaster

    Hello,

    Please update access to the admin panel – https://prnt.sc/uQRrn94nptz9

    Looking forward to hearing back from you!

    Kind Regards

    #581719

    daniel.roostania
    Participant

    Sorry,
    The password was wrong.
    use another one

    #582186

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    Seems that you sent the same password that was before – https://prnt.sc/WwimVw_Whe_k , could you please check those access on your side?

    Thank you for your patience and time.

    Kind Regards

    #582411

    daniel.roostania
    Participant

    After sending the password to you, your website removes a part of the password.
    Please use the password that you have, I already changed the password to it.

    #582565

    Luke Nielsen
    Keymaster

    Hello,

    The duplicated themes were removed, check how it works now.

    Thank you for your time.

    Kind Regards

Viewing 12 posts - 1 through 12 (of 12 total)